Arc, Sub and One's - Action/Music too loud on Netflix

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I have seen many people complaining that the action/music is way too loud and if you turn it down you can't hear the voices. The set up is Arc, sub and 2 x one's.

I too have this issue.

I did a Trueplay recently and watched Vikings on Amazon Prime and it was perfect. Voices were clear, sub and surrounds worked a treat. No need to keep adjusting sound throughout the programme.

Normal TV also fine for watching the news etc.

I thought this meant my longstanding issues had been resolved. But sadly not. We have tried watching several programmes on Netflix and we are back to the same issue. Dolby Vison/Atmos is the worst and is so loud its actually unplayable unless you use nightmode. UHD also same problem for me. So, is this a problem with Netflix, if so has anyone else had the issue and how to resolve it?

I am so frustrated as I thought the recent Trueplay had resolved my issues but as I say the Action/Music noises are way too overpowered on Netflix. Its as thought the Trueplay hasn't worked. I do have a Sony Bravia which has a Netflix calibration setting which I use but I assume that is for Picture quality and shouldn't effect the sound?

Any help appreciated as I've spent a lot of money and time trying to get the set up right. I want to stick with it because when it works the sound is awesome I just wish it was constant.

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GuitarSuperstarAnswer

Lead Maestro

Unfortunately, the audio mix on certain content will have a higher dynamic range which results in dialogue being drowned out by loud music or sound effects. This is the reality of the home theater experience. The purpose of Night Sound and Speech Enhancement is to deal with this problem when it arises from time to time. I keep Night Sound on 80% of the time and I think everything I watch still sounds great.

"Receive with simplicity everything that happens to you." - Rashi

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GaryGorillaAuthor

Enthusiast I

It does the same as what Night Sound does. It lowers the dynamic range… loud sounds will be quieter and quiet sounds will be louder. I want to see if the TV’s audio compression will be less than the compression of Night Sound on the Sonos app.

Ok, so my settings were already on compressed. I have now chosen standard and then nigjtmode on the sonos. This seems OK at the moment. I will see how it works across netflix, prime and Now. Still doesn't feel right that to make it usable I need to use nightmode

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GuitarSuperstar

Lead Maestro

Most sound bars and mid-level home theater systems deal with this problem. It has existed for as long as I can remember. IMO the Sonos Arc actually deals with the problem very well.

"Receive with simplicity everything that happens to you." - Rashi

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