I have Sonos Arc and Sub Gen 3. The firmware is updated to the latest release. True play done and EQ set. Despite everything, the mids and highs on Arc sound very feeble. The fidelity on Arc feels underwhelming especially considering it’s a very expensive Soundbar so sound quality should be of paramount importance. Sonos doesn’t seem to be addressing a very major issue with Arc and I have seen multiple forums with lack of clarity around mid-high range. This affects dialogue, speech and loudness of the system. Coming from Bose 700 Soundbar, ARC is no match for Bose”s handling of mid and high frequencies. The subwoofer however is the best and beats the Bose Bass Module 700 easily. Can we please expect Sonos to give an ETA to provide a software update to fix this or should this product be returned?
Best answer by GuitarSuperstar
I suggest redoing Trueplay tuning with a different iOS device to see if you get a different result.
Most Arc owners, including myself, are very pleased with the audio we get from the Arc. My Arc setup can get extremely loud in my living room, and Dolby Atmos films and music sound incredible IMO, especially from a Blu-ray disc. So don’t expect a “software fix” from Sonos that addresses a problem that most Arc owners aren’t experiencing.
It may just be that the sound profile of the Arc is just not suited for your taste.