Wouldn’t surprise me. I watched two movies on the Arc yesterday and had volume issues. I also got a  surprising comment from my wife who loves watching movies with the volume up. She said, “Turn it down. This one (the Arc) hurts my ears. I like the old one better (Beam).”

They're still working out bugs with this one. It has all the potential, it just hasn’t hit the mark yet for a lot of us. 

Hey James, late response but i posted something similar in a different post. I actually thought it was defective and RMA’d it and realized the new one did the same thing. Then I came across a the arc promo video on https://www.sonos.com/en-us/shop/arc.html. You will see that the center has 3 speakers with the smaller one on the left and 2 slightly bigger ones to the right. I held my ear up close to these 3 and the left one is definitely more treble so voices tend to sound more stage left. I don’t know if it’s supposed to sound less pronounced if you sit further away. But I definitely noticed and now I can’t unnotice it. There definitely seems like a lot less action and dialog from the right as compared to the left.