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michary
Contributor I
June 9, 2020

Arc + ATV + Non Atmos Content

  • June 9, 2020
  • 50 replies
  • 4442 views

Hello,

 

just received the Arc and so far loving my first Sonos device :relaxed:

 

I have an Apple TV 4K, LG OLED B9 (eARC support) and now the Sonos Arc.

When I play normal DD-Content on the ATV, the Arc only outputs Stereo. (The TV also says PCM)..

 

Is there anything I can do besides force the ATV to output DD? Because it would be not so nice to switch between the audio settings if I want to watch Atmos or DD-Content.

 

Thanks

Michael

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    50 replies

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    FrankNL
    Lyricist III
    June 25, 2020

    Apologies the topic starter was talking about EARC I confused this with another topic. But for the ARC TVs the fix is still on Apples side. EARC should indeed be fine with LPCM.

      Aknedude
      Trending Lyricist I
      June 25, 2020

      LPCM is only interesting if you have EARC. LPCM can’t pass over ARC, therefore it should be Dolby Digital Plus in case of ARC. Which the ATV only outputs for Atmos content. For non Atmos content you have to force the ATV to Dolby Digital but then Atmos doesn’t work. Which is the point the topic starter is trying to make.

      The future is earc. And to sell a brand new  product that don't support something af simple as LPCM is not very smart. 

      batsabode
      Lyricist III
      June 25, 2020

      LPCM is only interesting if you have EARC. LPCM can’t pass over ARC, therefore it should be Dolby Digital Plus in case of ARC. Which the ATV only outputs for Atmos content. For non Atmos content you have to force the ATV to Dolby Digital but then Atmos doesn’t work. Which is the point the topic starter is trying to make.

      Fine but I do have a tv with EARC and again I don’t care if it’s Sonos Apple or lg someone needs to fix it now 

      FrankNL
      Lyricist III
      June 25, 2020

      Still hope Apple enables (recode) DD+, the streaming services don’t offer higher audio anyway.

        batsabode
        Lyricist III
        June 25, 2020

        Still hope Apple enables (recode) DD+, the streaming services don’t offer higher audio anyway.

        Yup agreed, I cannot believe that Sonos and apple didn't work this out, Sonos knew the output from ATV and some of there other set-top boxes why didn't they accept multiple inputs like most other atmos sounders. Its just very disappointing for everyone including those of us with a brand new EARC tv and those who dont. This really should not be this difficult, I know the DTS cost money for licensing but LPCM does not!

        Good luck everyone hold tight and dont buy it or in my case sit and wait till its fixed! 

         

          Aknedude
          Trending Lyricist I
          June 25, 2020

          Sorry sonos. But this is product is not something I would recommend anyone to buy. 

          I really regret going all in on this. Bought a new TV with Atmos and earc so it would be the be the perfect setup. And this is what I get. 

          Have 8 sonos product in my house. So this is very disappointing. 

            batsabode
            Lyricist III
            June 26, 2020

            Sorry sonos. But this is product is not something I would recommend anyone to buy. 

            I really regret going all in on this. Bought a new TV with Atmos and earc so it would be the be the perfect setup. And this is what I get. 

            Have 8 sonos product in my house. So this is very disappointing. 

            It would be nice is Sonos we’re actually reading any of this. !!

            svomak
            Enthusiast II
            June 26, 2020

            I have two Arcs and I use Apple TV’s on both TVs. My Arcs will be going back with no update on this soon. 

            Aknedude
            Trending Lyricist I
            June 26, 2020

            I have two Arcs and I use Apple TV’s on both TVs. My Arcs will be going back with no update on this soon. 

            I give it 14 days, this is an easy fix, i cant take Them Long to implement this. There are a lot of People on waiting list for Arc. And When they recieve this unfinished product, there gonna be a lot angry customers. 

            FrankNL
            Lyricist III
            June 26, 2020

            You cannot state it’s unfinished. The NVIDIA Shield can bitstream so there the Arc works exactly as expected. Most Bluray players can. Most consoles can. Every recent TV streaming app works as expected. It’s only the combination with ATV.

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