Contributor I

ARC and Samsung frame TV

12 replies
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Just purchased a Sonos arc and about to buy a Samsung frame TV i am hearing that the arc won’t work properly with this tv . Can anyone advise .

Thanks

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C

cooperjsc

Lyricist I

I am also having the same problem, on the phone with everyone, no help

G

golflinks77

Lyricist I

I have been having the same issue! I have continually reset my Samsung back to factory settings (now going on five times) and reinstalled the Sonos Arc on HDMI 3 as instructed. It works for awhile, then gets dropped. I go thru this process again (Sixth time) and now the Samsung TV does not even see the HDMI 3 that the Arc is connected to. This is very frustrating that two supposedly reputable companies cannot get this figured out. If they are not compatible, then just say it rather than gives us instructions that inevitably fails. I submitted diagnostics, spoke to a Samsung tech rep and still nothing improves. By the way each time I reset my Samsung TV, to factory settings to reinstall the Arc, I have to reinstall all the Apps and sign on each one AGAIN. Such a pain in the A**.

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