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Bates28
Contributor I
January 21, 2021

Arc and LG CX

Does the Sonos Arc work fine with the LG cx Oled, including lip sync issues and sound issues? Before I spend 2k on the tv and soundbar.

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9 replies

GuitarSuperstar
Lead Maestro
January 21, 2021

Some LG CX owners have experienced some issues with the Arc. If you search “LG CX Arc” in these forums, you can read about some of the problems people have experienced.

"Receive with simplicity everything that happens to you." - Rashi
Bates28Author
Contributor I
January 21, 2021

Thanks, I’ve read the issues but wanted to know if they have been resolved. Can’t seem to find confirmation of this anywhere, which is concerning.

GuitarSuperstar
Lead Maestro
January 22, 2021

Are there any LG CX and Sonos Arc users that can give the OP some feedback?

"Receive with simplicity everything that happens to you." - Rashi
Jeffrey_35
Jeffrey_35
Headliner III
January 22, 2021

I haven’t had any issues with my lg cx, arc and apple tv 4k after the updates.

“The true sign of intelligence is not knowledge but imagination.”
    Bates28Author
    Contributor I
    January 22, 2021

    Thanks Jeffrey, has there been some recent updates to resolve the lip sync issues?

    ledzep1
    Headliner II
    January 22, 2021

    Does the Sonos Arc work fine with the LG cx Oled, including lip sync issues and sound issues? Before I spend 2k on the tv and soundbar.

    I haven’t had any issues with my lg cx, arc and apple tv 4k after the updates.

     

    I’m another who had occasional complete dropouts, mostly when switching between sources.

    Since installing  3.21.16 firmware on the LG CX last week, I have not experienced any dropouts.

    I’m still not settled in that Im 100% sure its fixed, I’m just going off results since I installed the firmware, I still prey that it will not drop when I switch sources!!, it had been happening for so long without a fix that I’m still not completely confident.

    But as I said results since firmware are very promising that it is indeed fixed and with other users reporting the same it’s very encouraging.

     

    @Jeffrey_35 

    I take you also had sound drops before installing the latest 3.21.16 on CX.

    Bates28Author
    Contributor I
    January 22, 2021

    Many thanks for you information, sounds like the issues may now be resolved and hopefully I’m not taking a risk purchasing the LG cx to pair with the Sonos soundbar.

    Jeffrey_35
    Jeffrey_35
    Headliner III
    January 22, 2021

    I did have the drop offs as well and they are fixed. I also no longer have the initial pop either. 

    “The true sign of intelligence is not knowledge but imagination.”
    controlav
    controlav
    Lead Maestro
    January 23, 2021

    What is your source device? That may also have an impact on how well the Beam works with the CX. Hopefully its not a Sky Q box, for example.

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