Contributor I

arc after new update

16 replies
1220 views

I own the arc,sub and sl1s downloaded the lasted updated and the volume is at least 20% less then before.. I have a big room and before 60% was loud and now it’s at 100% with the same movie.. I bought the arc because of my room size and now I’m very disappointed in its performance.. can i downgrade to old software version?

Sonos Arc

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Generalzod

Trending Lyricist II

Please fix it, i love my Sonos system but not so much right now. i agree with everything that has been stated. i have to turn the volume way up and the sound is quality of a Sonos system is just not there any more sad day for Sonos. i thought it was my system until i started doing research on the new 14.12 system update and everything that others have stated is true for me as well. good to know i am not crazy our losing my hearing lol. so fix it please Sonos. (arc, 2 play 1, and sub)

Ive got the same issue.

Dogdad

Headliner III

Hey Sonos… we know you read these posts and complaints… but you don’t reply to anyone.. why not?

K

Kumar

Because you are dealing with a large corporation with lawyers on its payroll. The front line staff that probably reads all comments here will be under strict instructions as to when they can respond and in what manner because identified as Sonos Staff, the company will not want them to expose Sonos even unwittingly. As front line staff, they will be tasked, hopefully, with the job of feeding all the complaints upwards in Sonos.

G

GuitarSuperstar

Lead Maestro

Hey Sonos… we know you read these posts and complaints… but you don’t reply to anyone.. why not?

They already replied…

"Receive with simplicity everything that happens to you." - Rashi

K

Kumar

They already replied…

Indeed; and I am a little surprised to even read this there:

We acknowledge that this change was not made more clear in the release notes and in the future we’ll be sure to make sure we communicate these rare changes more effectively.

K

Keithmac

Virtuoso

Shocking really..

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