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Figueirm
Contributor I
Aug 13, 2017 3:00 PM UTC
Question

Apple TV remote has no mute button

How to finish setup an Apple TV remote with sonos if in has no mute button?
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    13 replies

    Smilja
    Smilja
    Aug 13, 2017 4:17 PM UTC
    Does this help along?
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    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    FigueirmAuthor
    Contributor I
    Aug 13, 2017 4:24 PM UTC
    No... I have tried that, however the last step on the setup is to press the mute button that does not exist...
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    Smilja
    Smilja
    Aug 13, 2017 4:33 PM UTC
    Try and click the Touch surface of the remote.
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    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    FigueirmAuthor
    Contributor I
    Aug 13, 2017 4:44 PM UTC
    Already did...
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    Smilja
    Smilja
    Aug 13, 2017 4:51 PM UTC
    Did you read through this guide?
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    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    FigueirmAuthor
    Contributor I
    Aug 13, 2017 5:00 PM UTC
    Tks. My problem is not setting up the remote with Apple TV, but using the remote to control sonos volume. The sonos setup requires that you press a mute button on the remote to complete setup. ( I was able to set up a different remote but not the Apple remote) since the Apple TV remote does dont have a mute button it does not finish set up.
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    Smilja
    Smilja
    Aug 13, 2017 5:24 PM UTC
    If you have already followed up these steps I'd recommend to get in touch with the Sonos Support on Twitter.
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    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    perryhurth
    Lyricist I
    Mar 25, 2018 12:50 AM UTC
    Did you ever get a solution to this? Having same problem.
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    Davidm3
    Lyricist I
    May 3, 2018 4:11 AM UTC
    I have the same problem - any solutions yet?
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    controlav
    controlav
    Lead Maestro
    May 3, 2018 1:03 PM UTC
    That Apple TV remote is, by far, the worst remote ever created in the history of remotes. Vertically symmetrical, slippery and super-sensitive, with insufficient buttons. And no IR.
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    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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