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Local Superstar
Sep 4, 2018 5:57 PM UTC

Anomalous sound on Beam especially with video streams

Sound drops briefly (millisecs) & randomly on Beam when playing catch-up streams via Amazon FireTV . ARC on Samsung M series TV.

Diagnostic number: 660464983
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22 replies

castallaAuthor
Local Superstar
Sep 9, 2018 7:36 PM UTC
Original report here: https://en.community.sonos.com/home-theater-228993/anomalous-sound-on-beam-especially-with-video-streams-6812375
System now running in Boost mode

I'm submitting another diagnostic:

confirmation number is: 1520367195.
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castallaAuthor
Local Superstar
Sep 11, 2018 12:28 PM UTC
Quick update: Boost installed without issues. More testing in progress!
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It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -