Hi all,After last week’s software update on my Sonos Arc, my Arc does not play any TV sound anymore unless I physically remove the power from it. I am, however, able to play music through the Arc just fine (via the Sonos app).Here’s my setup:Apple TV 4K LG C8 OLED HDMI ARC linkThe problem occurs after the TV has been switched off and then switched on again. Nothing else changed in my setup or device firmware except for the Sonos software update.Anyone experiencing this as well? Any tips or ideas? Thanks!

Answered

After last update, no TV sound from Arc unless rebooted

Forum|Forum|4 years ago
May 15, 2021
7 replies
340 views

Izzer
Contributor I

Hi all,

After last week’s software update on my Sonos Arc, my Arc does not play any TV sound anymore unless I physically remove the power from it. I am, however, able to play music through the Arc just fine (via the Sonos app).

Here’s my setup:

Apple TV 4K
LG C8 OLED
HDMI ARC link

The problem occurs after the TV has been switched off and then switched on again. Nothing else changed in my setup or device firmware except for the Sonos software update.

Anyone experiencing this as well? Any tips or ideas?

Thanks!

Best answer by kide

Update the Arcana to version 0.82. They fixed the issue with sound loss.

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