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Contributor I
December 3, 2019
Question

About my system shows audio in as 2.0 instead of 5.1

Hello all, 

 

This drives me absolutely crazy and I don’t know why I am having this issue or how to fix it. So in my living room I have a full 5.1 set up - I have a beam, the sub, and stereo paired L and R Sono’s ones. 

 

I have the beam plugged in via HDMI/ARC to my tv. On tv itself I have my settings set to bitstream for the HDMI audio format and then the audio format set to Dolby Digital. However whenever I check the audio in on my beam on the settings within the Sonos app it says Dolby Digital 2.0. What gives?

 

When I stream digital movies via the vudo tv app I check to make sure they are Dolby Digital Now I do hear sound out of the stereo pair speakers and the sub is producing bass for scenes but I dont understand why my app doesn't show 5.1.

 

then however when I watch something stupid on cable that I am sure isn’t 5.1 it tends to show it (I also have my cable provider settings set up as well.)

 

So basically I am just curious if anyone can help me on my it says 2.0 when it should be 5.1...

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    16 replies

    Senior Virtuoso
    December 3, 2019

    As I say, if I’ve misunderstood, I apologise. But it looks to me like the program you’ve highlighted may have the video quality you want, but it doesn’t have a DD audio option to go with it.

    The broadcaster sends out their chosen “format” of programs. The broadcast signal has a combined video and audio element. The example you show seems to me to have the hi-res video you want, but not the audio element that the Beam can handle.

    The Beam doesn’t have any processing capability to convert an audio format from, say DTS, Dolby Atmos or DD+ to DD. In all probability, nor does your TV. So, I don’t know what audio you will get when you watch the program. I would expect either stereo/DD2.0, or nothing as the audio signal is incompatible.

    TBH, I hope I’m wrong. When you watch it, post back the result, and hopefully someone can give other suggestions.

    ABeezy13Author
    Contributor I
    December 3, 2019

    So reporting back… home from work and I played the fallen kingdom that I shown in my screen shot above. I picked UHD/4K for the video quality. Indeed the sound my Sonos system is producing is Dolby Digital 5.1 per the about my system.

     

     

     

    So I think everything should be working properly. I am not the most knowledgeable with audio… the movie that made me post this topic yesterday was also being streamed via VUDU and was “HD” … It was Jingle all the way (lol) from 1996. it says it supports “Dolby Digital” with no numbers… is it possible that means only 2.0 vs 5.1?

     

     

     

    I just notice a lot of content doesn't seem to actual pick up the 5.1, cable, older movies (90’s) and a lot of content I watch is ripped/downloaded MP4 content… which im assuming could be part of the 5.1 issue. However this Jurrasic Park Fallen Kingdom is 5.1 and sounds awesome!

    Senior Virtuoso
    December 3, 2019

    Glad it worked - and sounded so good. 
     

    As I said in an earlier post, not all HD programs are broadcast with 5.1 audio, which I personally find very disappointing. Many are just Dolby Digital 2.0 - ie stereo. But when they are 5.1, WOW! 

    Senior Virtuoso
    December 4, 2019

    Just saw on another thread:

    Some TVs when connected on HDMI-ARC will send the Beam a DD signal from a DD+ source. 
     

    That explains it, if you care to know how that signal worked. 
     

    Cheers!

    Lyricist III
    December 30, 2019

    Sometimes their could be a glitch in the app. Just today, I kept getting “Stereo” on the app when I knew I was getting 5.1 surround (I own the Beam and the Playbar). So, I went to my TV settings to be sure it was on Dolby Digital. I clicked on it twice, and the app started reading 5.1 again. Even in 2.0, the sound is pretty good...surrounds are very strong, only the subwoofer might not be as apparent.
     

    I have the Samsung N950 soundbar set up in another room, and it’s surrounds and subwoofer are not half as strong as the Sonos...JMHO

    Airgetlam
    December 30, 2019

    One thing to note, and this may not have any application to Pawl’s comments, but the report on the app is not constantly updating. It reads the data at the moment it is run, and if something changes in the background, the report won’t update until you run it again.

    I’ve never seen a glitch, but then again, I don’t check all that frequently. :)

    Bruce