4k blu-rays have no sound on Arc Ultra

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I have just purchased Panasonic DP-UB9000 Region Free Blu-ray Player . When I try to play a 4k movie I get zero sound. The streaming apps all have sound. DVDs also have sound. 4ks zip.

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AjTrek1Answer

will be back with edits

Together Everyone Achieves More = T.E.A.M.

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Airgetlam

One of my previous TVs (a Vizio of an older vintage) had the capability of generating Dolby Digital from the internal apps, but it was not capable of passing through Dolby Digital on the HDMI inputs. Since replacing that TV, I’ve always been suspect of chipsets in various devices. Most times they’re great, but I never take an assumption.

Bruce

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PhysicalMediaMayhemAuthor

Contributor I

I am working late as well. Yes that would be awesome. I appreciate the help. I was hoping someone would have the same player.

AjTrek1Answer

will be back with edits

Together Everyone Achieves More = T.E.A.M.

106rallye

So now only the Vizio TV could still obstruct DTS?

Airgetlam

Seems iffy, if it handles 4K video, but until we get a Vizio model number, it is still a possibility…audio chipsets are not the same as video chipsets, and their output is often two different locations. ;)

Bruce

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Silverthorn

Prodigy II

Set the Panasonic bluray audio setting to send DTS as PCM and you will get Mutli-channel PCM. For DTS-X you should get 7.1 PCM but not height channels. Sounds like you’re TV might be the issue.

"I saw the Stooges and the MC5"

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PhysicalMediaMayhemAuthor

Contributor I

PCM is only 2 channel stereo. Not why i paid $3000 for a theater sound.

S

Silverthorn

Prodigy II

PCM is only 2 channel stereo. Not why i paid $3000 for a theater sound.

if your TV can’t pass DTS you will get Multi-channel 5.1 and 7.1 PCM with a Panasonic 4K bluray.