2021 samsung frame

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so i just bought a 2021 samsung frame and added the arc to my set up. I have not installed the arc yet as it requires different wiring than playbar. I m reading everywhere that the arc does not play nicely with the Samsung frame from previous years, can any one comment? Has this issue been fixed

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GuitarSuperstarAnswer

Lead Maestro

Yes, many Samsung Frame owners have experienced problems using the Arc, but many have also resolved their issues with firmware updates and patches. The only way to know for sure if your TV will work with the Arc is to test it for yourself. Just make sure your TV has the latest firmware installed and turn on Anynet+ (CEC) in your TV settings. Run TV Setup in the Sonos app and connect the Sonos-supplied HDMI cable to your TV’s HDMI eARC port when the app instructs you to.

Read more about the problems that Samsung Frame owners have experienced:

Good luck!

"Receive with simplicity everything that happens to you." - Rashi

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mickwah

Lyricist I

65 inch Frame (QA65LS03TAWXXY) and Sonos Arc (series ID: A100, HW version: 1.27.1.8-2.1) have been working fine, but today has stopped talking. I checked out Frame updates and realised it was running an older FW version (v2014) so I updated to latest (v2101), but with no improvement. All cables, power, wiring, ports, etc etc are the same today as they were yesterday. ‘HDMI-eARC Mode’ is set to off, but greyed out so I cannot change it.

Aaaaaaand now it’s working. In my fiddling to get things working, I must have turned off Anynet+. With that back on, I could enable HDMI-eARC Mode.

Still, I couldn’t get the TV / Sonos to talk. I live near the sea, and though the cables may have deteriorated. I gave both ends of the HDMI cable a good in-out-in-out-in-ou….. and next minute, there was a connection available.

I’ll look to replace the HDMI cable or hit it with some contact cleaner. For now it’s working, so I won’t try to fix it.

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Rprop

Lyricist I

Just installed 2021 Frame 55 with Beam. The usual battle of reading the directions and finding the right settings and the correct HDMI, but not too bad.

Today, turned the television back on and had no sound. Messed around with the Sonos app for a while, couldn't find anything. Went into TV settings and confirmed they were correct. Changed sound output setting to TV speaker, immediately had TV speaker sound, then changed setting back to HDMI, and the Beam immediately came on.

I hope this will not be an ongoing issue.

I am having this exact same issue. It seems to be getting worse as well. Have you seen any fixes ?

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Antony_

Lyricist I

I am having similar problems with my 2021 frame and Beam gen 2.. sometimes the sounds not working. It’s like it’s loosing the earc connection, and I also use Apple TV 4K as my main streaming and the sound is only stereo or Dolby atmos when streaming from that. Works better when using the apps on the frame instead.

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Rprop

Lyricist I

I am having similar problems with my 2021 frame and Beam gen 2.. sometimes the sounds not working. It’s like it’s loosing the earc connection, and I also use Apple TV 4K as my main streaming and the sound is only stereo or Dolby atmos when streaming from that. Works better when using the apps on the frame instead.

I’ve got a google tv with chrome cast and an Apple TV 4K connected and it’s messed up twice already today. I have to unplug the Sonos to get it to work

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