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TV Man
Contributor I
July 17, 2018

2018 Panasonic 4K LED and Sonos Beam - ARC Connection

Sonos Beam seems unable to pair with Panasonic TV - App runs through all the usual setup and everything goes well until it mentions finding the ARC connection. Asks to Enable CEC on TV menu etc. Unable to get any further. Any ideas?
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15 replies

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bartporter
Contributor I
October 29, 2018
Can anyone tell me how they got there Panasonic (TX-L model) to work with beam? Having trouble to contact myself!
I’ve put the cable into port 2 for arc and turned Viera link on then gone to the home/apps page to there Viera link icon then all I get from there is player 1 player 2 clicked on both and TV says wait a moment and does nothing from there?!?

Any help welcome ?

Hi did you manage to sort this as I have a TX-L model tv and I’m just about to buy a Beam? Thanks
Crezzy
Lyricist I
October 29, 2018
Yeah, works fine now ? can’t remember what I did to solve the problem now..... memory like sieve me! ?‍♂️
melvimbe
melvimbe
October 29, 2018
I would guess that your solution was a cold reboot of the tv (unplug it for a few seconds). That fixed a similar issue for me on a Samsung TV.
Danny
    bartporter
    Contributor I
    November 1, 2018
    Yeah, works fine now ? can’t remember what I did to solve the problem now..... memory like sieve me! ?‍♂️ if you could remember what you did that would be great because I can’t get any sound when I set the sky q box to Dolby digital????????
    User823520
    Contributor I
    November 25, 2018
    I've got the same issue on a 2010 panasonic TX-P42G15B. Manual says all HDMI ports support arc. But I've tried all. Viera link is on and set to home theatre. It worked with my previous sound bar. Telling Alexa to turn on living room tv works.
    I've tried different hdmi cables (yes including the one that came with the beam).
    Turned it all off at the wall.
    Unpaired the surround ones.
    Audio does work with the optical out to HDMI.
    Tv is on the latest firmware.
    What's left, besides return the beam?
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