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Contributor I
September 20, 2022

14.16 is released, any luck in improvement?

14.16 is released, any luck in improvement? 

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    35 replies

    jnelly
    Enthusiast I
    September 24, 2022

    I have a full “5.1.2” Arc / SL 1 pair / Sub3 (quotes, because I fail to hear the value of Atmos up firing speakers, on any sound bar; not picking on Arc) I love the system!

    I have been reading about this whole Sub controversy. My Sub3 sounds like it’s working as always. How do I tell if I’ve been effected by the 14.12 update? I’m on 14.16.

    Thanks!


    Let your ears tell you. If it sounds ok, you’re ok. 

    Indeed, @nik9669a! Sounds ok. But if it’s subtle I may be missing it.

    Is there reporting on this problematic sound profile from the 14.12 update effecting some Subs, but not the Gen3? Peter Pee on YouTub seemed to indicate it was not an issue for Gen 3s?

    jnelly
    Enthusiast I
    September 24, 2022

    I have a full “5.1.2” Arc / SL 1 pair / Sub3 (quotes, because I fail to hear the value of Atmos up firing speakers, on any sound bar; not picking on Arc) I love the system!

    I have been reading about this whole Sub controversy. My Sub3 sounds like it’s working as always. How do I tell if I’ve been effected by the 14.12 update? I’m on 14.16.

    Thanks!


    Let your ears tell you. If it sounds ok, you’re ok. 

    • Trueplay off: sub is significantly louder, but the overall sound tones, are much worse.
    • Trueplay on: sub is much subtler/softer but it is definitely pushing low bass; over all sound tones are MUCH better.
      • On both of the above Surround and Sub are +15; but then I just moved my sub yesterday, so I have to factor that in and test in the old placement spot.

    So, i conclude , subjectively, it is effecting my 5.1(gen3).2 system; but Trueplay EQing still prevails. Hmm, be interesting to hear the diference when it’s fixed.

     

    jnelly
    Enthusiast I
    September 24, 2022

    I have a full “5.1.2” Arc / SL 1 pair / Sub3 (quotes, because I fail to hear the value of Atmos up firing speakers, on any sound bar; not picking on Arc) I love the system!

    I have been reading about this whole Sub controversy. My Sub3 sounds like it’s working as always. How do I tell if I’ve been effected by the 14.12 update? I’m on 14.16.

    Thanks!


    Let your ears tell you. If it sounds ok, you’re ok. 

    • Trueplay off: sub is significantly louder, but the overall sound tones, are much worse.
    • Trueplay on: sub is much subtler/softer but it is definitely pushing low bass; over all sound tones are MUCH better.
      • On both of the above Surround and Sub are +15; but then I just moved my sub yesterday, so I have to factor that in and test in the old placement spot.

    So, i conclude , subjectively, it is effecting my 5.1(gen3).2 system; but Trueplay EQing still prevails. Hmm, be interesting to hear the diference when it’s fixed.

     

    It’s pumping back in the best optimized room spot (the sub). I can’t tell if it’s effected, lol. Sounds the same to me.

    Prominent Collaborator I
    September 24, 2022

    Makes me wonder…. What if you move the Sub to another room physically, then retune Trueplay, and then move Sub back in its original position. 
     

    Theoretically the Trueplay tuning should raise the sub-level, because with tuning, the bass was not (or hardly) picked up by the iOS device. 

    I think I will give that a go too, let’s see what happens…. Anyone else having thoughts about this method?

    Trending Lyricist I
    September 26, 2022

    Trying Netflix. On stereo mode is louder than 5.1. 

    rireny
    Lyricist II
    September 26, 2022

    Trying Netflix. On stereo mode is louder than 5.1. 

    Definitely agree. It’s really louder

    Prominent Collaborator I
    September 26, 2022

    I just calibrated Trueplay while I had the Sub in the hallway with the door closed. After that I placed back the sub in it’s original position. With Trueplay on, I don’t need to turn the slider all the way up to +12. The bass is good now at sub-level 0. So I think this a good solution until there is a fix (whenever that might be).

    jnelly
    Enthusiast I
    September 29, 2022

    Makes me wonder…. What if you move the Sub to another room physically, then retune Trueplay, and then move Sub back in its original position. 
     

    Theoretically the Trueplay tuning should raise the sub-level, because with tuning, the bass was not (or hardly) picked up by the iOS device. 

    I think I will give that a go too, let’s see what happens…. Anyone else having thoughts about this method?

    That’s a clever idea @JeroenVR! I’m going to try that this weekend.

    My sub seems to be working fine. I still have never gotten a straight answer as to whether this is effecting Sub3 users (as Peter Pee on YT implies) or just sub1/2 users.

    Lyricist III
    October 1, 2022

    So Atmos is back on all but HBOMAX….TV updated apps is what killed hbo Atmos but fixed Netflix and amazon .Sony XBR900e ,arc/gen3 sub

    jnelly
    Enthusiast I
    October 4, 2022

    WOW, I finally did another A/B test by turning off TruePlay. Previously I had not heard a bid difference, WOW, it’s a whole different sounding system. I’ve been using my Arc 5.1.2 with a sonic handicap for months. Bass is so much more punchy, though the trade off is the mids/highs are less articulate. I can hear how the Arc is processing the 5.1 channels with TruePlay. They’re both good, just very different. 

    • TruePlay: More detail sound in the front 3 channels, especially with surround; mids are extremely articulate; bass is flattened and loses its very bottom response; doesn’t fill the room like with no-TruePlay, even on +15
    • No-TruePlay: Bass’s bottom end fills the room, perhaps a bit of boomy-ness; with surround I can hear environment  sounds (wind etc) from a film scene much louder and more prevalent in the rear speakers, though can’t decide if like this; TruePlay had really tightened and put those sounds in the Arc; in some ways this is better and in some ways not.

    Keeping TruePlay off for now and dialing up my equalization with the controls available in S2.
    @JeroenVR @nik9669a