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Contributor I
September 20, 2022

14.16 is released, any luck in improvement?

14.16 is released, any luck in improvement? 

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    35 replies

    skullc
    Prodigy III
    September 20, 2022

    Short answer no

    Network= livewire cpe pro 3 +eero 6 pro wireless
    Mr. T
    September 20, 2022

    The 14.16 release was for other things.

    See the comment from Corry in the below thread:

     

    Trending Lyricist I
    September 20, 2022

    Meh. Just updated. Nothing is fixed. 

    Lyricist III
    September 20, 2022

    Well now no atmos on app ,tried Netflix hbo max now says Dolby digital plus 5.1 whats next………. getting tired of this game with sonos

     

    Lyricist II
    September 21, 2022

    Yup can confirm that Netflix and HBO max on Apple TV are only playing in Dolby 5.1 after this update 

    Mano11Author
    Contributor I
    September 21, 2022

    Seems sonos trying to get rid of Arc!!

     

    Lyricist I
    September 21, 2022

    I am not having this issue. I can confirm I get atmos in both Netflix and HBO Max apps on Apple TV after updating to 14.16.  No real change in the volume level of the arc though. 

    Lyricist III
    September 21, 2022

    Try turning your television off and then back on after the update to get Dolby Atmos back.

    That solved the problem for me. Dolby Atmos playing on Netflix and Apple TV now.

    Headliner II
    September 21, 2022

    I thought the fixes to 14.12 were supposed to be in an upcoming update, 2 updates later and still no fix.

    “Upcoming” is quite a vague word, but when an official statement uses such a word you would have expected 14.14 or 14.16 to have contained the fixes.

    Instead we have had 2 updates that could have potentially broken more things, going by thier recent track record. Oh well another 4-5 weeks wait or more, and thats if the next update has the fixes.

    Mean while for the last 2 months or whatever it was since 14.12 I have an expensive system like everyone else that is not reaching its full potential.

    Lyricist II
    September 21, 2022

    Tried turning off my tv restarting my Apple TV helped get Dolby atmos to play.  Sonos has quickly become one of the worst companies when it comes to updates.  Seems like that their new mini sub is more important than making sure that their current systems are working like their supposed to