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PTate
Contributor I
May 21, 2024 3:05 PM UTC

Using ARC sound bar with ACE

I have trouble understanding dialog in movies. I would like to use the new Ace headphones while my wife listens through the sound bar. Is it possible to use both at the same time?

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    Ken_Griffiths
    Ken_Griffiths
    May 26, 2024 4:04 PM UTC

    As per today's email, Sonos are no longer marketing the Arc 'TV Audio Swap' functionality as a feature. It wouldn't surprise me at all if this particular function gets canned before launch

    Sonos have published a support document for the Ace/TV SoundSwap feature - so I don’t personally think that feature is likely going to be dropped… If anything, its going to be implemented later for other Sonos Soundbars too, according to the details mentioned in the text here...

    https://support.sonos.com/en-us/article/listen-to-home-theater-audio-on-sonos-ace-with-tv-audio-swap

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      iainholmes81
      Trending Lyricist I
      May 26, 2024 4:08 PM UTC

      As per today's email, Sonos are no longer marketing the Arc 'TV Audio Swap' functionality as a feature. It wouldn't surprise me at all if this particular function gets canned before launch

      Sonos have published a support document for the Ace/TV SoundSwap feature - so I don’t personally think that feature is likely going to be dropped… If anything, its going to be implemented later for other Sonos Soundbars too, according to the details mentioned in the text here...

      https://support.sonos.com/en-us/article/listen-to-home-theater-audio-on-sonos-ace-with-tv-audio-swap

      Sseems like an incredibly odd omission considering it would be their USP,  no?

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      jgatie
      jgatie
      May 26, 2024 4:12 PM UTC

      Never a simple definitive answer.

       

      Tv sound is playing on the Arc. Can the Ace play the same Tv sound as the Arc.

       

      guessing that is a no else Sonos would announce that no one else does this.

       

      It’s been answered multiple times.  Yes, the Ace can play the sound from the TV, but you cannot hear the sound from the Ace and the Arc at the same time.  It’s either one or the other. 

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        Airgetlam
        Airgetlam
        May 26, 2024 4:12 PM UTC

        Or they have multiple ads running, and you’re seeing just one of the many?

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        Bruce
        iainholmes81
        Trending Lyricist I
        May 26, 2024 4:13 PM UTC

        Or they have multiple ads running, and you’re seeing just one of the many?

        Have you seen the other one?

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        wds0001
        Prodigy I
        May 26, 2024 4:15 PM UTC

        Yes!  I have seen multiple ads each focusing on different use purposes.  I don’t understand what point is trying to be made by spamming the same comment on every thread on this forum. 

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          iainholmes81
          Trending Lyricist I
          May 26, 2024 4:23 PM UTC

          Yes!  I have seen multiple ads each focusing on different use purposes.  I don’t understand what point is trying to be made by spamming the same comment on every thread on this forum. 

          So if there's the ad I posted and an ad (I assume) specifically for the iOS exclusive 'TV Audio Swap' feature, what use purposes do the other ads cover?! Genuine question. 

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          Airgetlam
          Airgetlam
          May 26, 2024 4:27 PM UTC

          I suspect each ad hits different ‘points’ for different market segments. Not everyone, I suspect, is focused on a single capability of these headphones. There are likely several different ads in rotation, and likely tracked to see which one engenders click through to the order page. 

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          Bruce
          iainholmes81
          Trending Lyricist I
          May 26, 2024 4:32 PM UTC

          I suspect each ad hits different ‘points’ for different market segments. Not everyone, I suspect, is focused on a single capability of these headphones. There are likely several different ads in rotation, and likely tracked to see which one engenders click through to the order page. 

           

          No, I get that. But are there other features I'm missing? @wds0001 has confirmed that there are 'multiple' ads out there all focusing on different  use cases. Besides the ad I've posted and an ad apparently focused solely on the 'TV Audio Swap' feature, what are the other use cases?

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          wds0001
          Prodigy I
          May 26, 2024 4:39 PM UTC

          Perhaps I wasn’t clear.  I have seen multiple ads. Some focus solely on the portability, sound quality and noise cancellation.  The others seem to focus on the immersive home theater experience.  

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