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Contributor I
Dec 11, 2024 6:59 PM UTC

connect Sonos ACE to LG TV (WebOS)

Hi all. I cannot connect my Sonos ACE (actual version: 3.1.5-2323a694e) to my LG C4 (WebOS version 23.20.38).

Can someone tell if it is not posible? I don't have a sonos soundbar.

 

Thank you very much.

 

Regards,

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10 replies

jgatie
Dec 11, 2024 7:17 PM UTC
106rallye
Dec 11, 2024 7:23 PM UTC

How are you trying to connect it? Any fault messages?

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AlvarognAuthor
Contributor I
Dec 11, 2024 7:27 PM UTC

Hello. As a regular bluetooth device.

I do not receive a message, the headphones doesn't appears in the list of available bluetooth devices

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jgatie
Dec 11, 2024 7:46 PM UTC

You need to place the Ace in discovery mode. 

https://support.sonos.com/en-us/article/pair-your-bluetooth-device-with-sonos-ace

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AlvarognAuthor
Contributor I
Dec 11, 2024 8:12 PM UTC

I did It, (sonos with tue blue light flashing). Also connected some devices to the sonos as a test just in case.

On the other hand, I paired another bluetooth speaker to the TV, and works perfectly.

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jgatie
Dec 11, 2024 8:14 PM UTC

I did It, (sonos with tue blue light flashing). Also connected some devices to the sonos as a test just in case.

On the other hand, I paired another bluetooth speaker to the TV, and works perfectly.

 

Well, since connecting to the Ace seems to work, and the connection is initialized via the TV, it would probably be a question for LG as to why it cannot connect to the Ace.

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Airgetlam
Dec 11, 2024 9:00 PM UTC

Just as a (perhaps) random comment, make sure your Sonos Ace is updated, too, which appears as a different command in the Sonos controller. I’m actually in process today of updating my Ace, but updated my ‘regular’ speakers yesterday. Not sure it will make a difference, I tend to agree with ​@jgatie , but it wouldn’t hurt anything, either. 

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Bruce
AlvarognAuthor
Contributor I
Dec 11, 2024 9:20 PM UTC

It is not an LG question as I paired some devices now in the TV.

I'm a bit worried that can be related to the feature that allow a soundbar such as arc to Transfer the sound to the ace's, and viceversa.

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Airgetlam
Dec 11, 2024 10:27 PM UTC

The Ace connects to a Sonos soundbar using WiFi, not Bluetooth, I’m convinced. 

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Bruce
AlvarognAuthor
Contributor I
Dec 12, 2024 7:03 AM UTC

Interesting. Thank you.

So any kind of advice in order to try to connect them?

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