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sonos rip off

  • February 20, 2025
  • 1 reply
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Well I see SONOS promoting the ace headphones with £100 off.

So I go to buy them then up pops a 30% discount trading in an old bit of kit which takes it to £314

I then find on line retailers are selling without discount them at £299.

 

I immediately cancel the order citing misleading discounts and trade ins,

Nope doesn't get cancelled arrives via UPS, three attempts to get the proper label and collection a the carrier is forty miles away for drop off. Booked collection for last Tuesday of course no show

Oh and then the return isn't even  this country Poland so I get a customs declaration for value of £62 that's how much you are being ripped off, I had just about had it with them after months of problems with the disaster software upgrade.

Dragging on for weeks and all the time have my money

 

 

Best answer by craigski

Did you ask Sonos about the Price match guarantee, terms say they will match Amazon prices:

https://www.sonos.com/en-gb/legal/terms#legal-terms-sale-2024-11-pricematch

 

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1 reply

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  • Local Superstar
  • Answer
  • February 20, 2025

Did you ask Sonos about the Price match guarantee, terms say they will match Amazon prices:

https://www.sonos.com/en-gb/legal/terms#legal-terms-sale-2024-11-pricematch