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Hi,

 

I am having an issue with my Sonos Ace when listening to some music - very distinctly happens in the right ear (extremely subtle) but there is definitely some buzzing/distortion.

 

Anyone think that there could be a hardware issue? I tried turning off ANC, and also plugged the headphones in as well and the issue still persists.

Check for updates should be your first step.


Do you hear it with no music?. With noise cancelation on and off?

You said "some music" can you listen to a similar track, but from a different album and see if it is still there?


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