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Sonos Ace playback issues

  • December 30, 2024
  • 1 reply
  • 73 views

Just recently bought the sonos ace - immediately it has issues with playback, where the sound will disappear in the middle of a song for a split second and come back. How do I fix this? This happens every few often and it's terribly annoying 

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1 reply

Corry P
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  • Sonos Staff
  • December 30, 2024

Hi ​@Smoked 

Welcome to the Sonos Community!

Sorry to hear of these audio interruptions that you are hearing on your Ace headphones.

What is the source of the audio you are hearing on your Ace headphones, and how are your headphones connected to that source?