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Will the case ever be available to purchase online? Seems really weird that we pay a premium for these headphones and yet there’s no option to purchase the case? I travel for work weekly to various cities and countries, and this is the second time I’ve left the case on a plane. I know it’s my fault. I have no problem purchasing a new case, but I can’t as they aren’t being sold. 
 

I did contact customer support, haven’t had a response to my latest email which I sent last week. Can anyone please recommend a case which fits the headphones but also isn’t breaking the bank, as I will undoubtedly leave it on a plane again in the future!

 

(sorry for the typo in the title)

Hello ​@Broggles, welcome to the Sonos Community!

I’m sorry to hear you’ve left the Sonos Ace headphone case on a plane.

I’ve poked internally for you to get a response on your Customer Support case as soon as possible.

I’ve also marked this thread as a feature request for the ability to purchase the Sonos Ace headphone case from our official website and forwarded it to the appropriate teams for consideration.

I hope this helps.


Hello ​@Broggles, welcome to the Sonos Community!

I’m sorry to hear you’ve left the Sonos Ace headphone case on a plane.

I’ve poked internally for you to get a response on your Customer Support case as soon as possible.

I’ve also marked this thread as a feature request for the ability to purchase the Sonos Ace headphone case from our official website and forwarded it to the appropriate teams for consideration.

I hope this helps.

Hello, 

 

Do you have any recommendations for a case? Customer support haven’t suggested anything. I really don’t want the headphones being damaged whilst I’m travelling.

Thank you!


I wouldn’t bother replacing the Sonos case. There are many reports of the zip breaking within weeks of use (mine lasted two weeks). Amazon have off-brand options. 


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