Sonos Ace Headphone case replacement

Question

Will the case ever be available to purchase online? Seems really weird that we pay a premium for these headphones and yet there’s no option to purchase the case? I travel for work weekly to various cities and countries, and this is the second time I’ve left the case on a plane. I know it’s my fault. I have no problem purchasing a new case, but I can’t as they aren’t being sold.

I did contact customer support, haven’t had a response to my latest email which I sent last week. Can anyone please recommend a case which fits the headphones but also isn’t breaking the bank, as I will undoubtedly leave it on a plane again in the future!

(sorry for the typo in the title)

Sotiris C. · Accepted Answer

Hello ​@Broggles, welcome to the Sonos Community!I’m sorry to hear you’ve left the Sonos Ace headphone case on a plane.I’ve poked internally for you to get a response on your Customer Support case as soon as possible.I’ve also marked this thread as a feature request for the ability to purchase the Sonos Ace headphone case from our official website and forwarded it to the appropriate teams for consideration.I hope this helps.

Broggles · Answer

Hello ​@Broggles, welcome to the Sonos Community!I’m sorry to hear you’ve left the Sonos Ace headphone case on a plane.I’ve poked internally for you to get a response on your Customer Support case as soon as possible.I’ve also marked this thread as a feature request for the ability to purchase the Sonos Ace headphone case from our official website and forwarded it to the appropriate teams for consideration.I hope this helps.Hello,Do you have any recommendations for a case? Customer support haven’t suggested anything. I really don’t want the headphones being damaged whilst I’m travelling.Thank you!

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