No sound on right side of headphones

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Is anyone else having issues with no sound coming from one side of their headphones. I have only had these for less then 3 weeks and I have tried everything and I cannot get sound to play out of the right side of the headphones.

Sonos Ace

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Lyricist I

Thanks buzz, I have done, it is not an easy feat to get in touch with them. Note I have other SONOS products and couldn't be happier. :)

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