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Lost ACE headphone case

  • May 9, 2025
  • 2 replies
  • 129 views

Hi, Can i buy a new case?? I’ve left mine on plane when travelling. Ant

Best answer by Jamie A

Hi ​@Ant Dowler, welcome to the Sonos Community!

I’m sorry to hear that you lost the case for your Sonos Ace. From what I can see, we don’t sell the case on Sonos.com and the only way to get one is with an Ace purchase.

In this case, I’d suggest you contact our sales team to see if there are any options they can provide you with.

I hope this helps!

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2 replies

Jamie A
Forum|alt.badge.img+17
  • Sonos Staff
  • 1470 replies
  • Answer
  • May 12, 2025

Hi ​@Ant Dowler, welcome to the Sonos Community!

I’m sorry to hear that you lost the case for your Sonos Ace. From what I can see, we don’t sell the case on Sonos.com and the only way to get one is with an Ace purchase.

In this case, I’d suggest you contact our sales team to see if there are any options they can provide you with.

I hope this helps!


Stanley_4
  • Lead Maestro
  • 12407 replies
  • May 12, 2025

Might try places like ebay, surely someone has a case they don't want.