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Contributor I
May 9, 2025
Answered

Lost ACE headphone case

  • May 9, 2025
  • 2 replies
  • 186 views

Hi, Can i buy a new case?? I’ve left mine on plane when travelling. Ant

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Best answer by Jamie A

Hi ​@Ant Dowler, welcome to the Sonos Community!

I’m sorry to hear that you lost the case for your Sonos Ace. From what I can see, we don’t sell the case on Sonos.com and the only way to get one is with an Ace purchase.

In this case, I’d suggest you contact our sales team to see if there are any options they can provide you with.

I hope this helps!

2 replies

Jamie A
Jamie AAnswer
Sonos Staff
May 12, 2025

Hi ​@Ant Dowler, welcome to the Sonos Community!

I’m sorry to hear that you lost the case for your Sonos Ace. From what I can see, we don’t sell the case on Sonos.com and the only way to get one is with an Ace purchase.

In this case, I’d suggest you contact our sales team to see if there are any options they can provide you with.

I hope this helps!

Stanley_4
Grand Maestro
May 12, 2025

Might try places like ebay, surely someone has a case they don't want.