Skip to main content
Question

Grouping ace

  • April 15, 2026
  • 4 replies
  • 27 views
S

Just bought the ace headphone.

The shop confirmed they could be used in a sonos system.

But to my horrow i find a lot of people also discovering that they cannot be group with all my other sonos speakers.

I use my system for TV sound through a sonos soundbar, an bought the headphones to be able to listen to TV, and the tv sound should of coarse also be playing. But connecting the headphone to tv, and all other speakers go mute!!

Is this really true? I do hope I’m doing something wrong, because else the most expensive, BY FAR, headphones I ever bought is totally useless.

 A very frustated customer

svein

4 replies

M
Forum|alt.badge.img
  • Mangoe
  • Lyricist III
  • April 15, 2026

Yes to all. 

melvimbe
  • melvimbe
  • April 15, 2026

Just bought the ace headphone.

The shop confirmed they could be used in a sonos system.

But to my horrow i find a lot of people also discovering that they cannot be group with all my other sonos speakers.

 

 

In most cases, I would not trust the shop to give accurate information about the specific functionality.  They just aren’t going to know all these details and will often guess.

 

 

I use my system for TV sound through a sonos soundbar, an bought the headphones to be able to listen to TV, and the tv sound should of coarse also be playing. But connecting the headphone to tv, and all other speakers go mute!!

Is this really true? I do hope I’m doing something wrong, because else the most expensive, BY FAR, headphones I ever bought is totally useless.

 

 

Yes, this is true, and has been the advertised functionality since Ace was released.  I would highly recommend that there is a feature that is absolutely key to the usefulness of the device to you, verify the functionality first (not from a retail shop employee) before buying.  At the very least, be familiar with the return policy and be ready to return if it does not meet your needs.

 

 A very frustated customer

svein

 

Danny
    K
    • kdowling
    • April 15, 2026

    You are not doing anything wrong. That is how they work. They are Bluetooth headphones that can also be used to swap sonos soundbar audio to the headphones. So it sounds like you may have been mislead by the shop you purchased them from. Can you return them?

    I really like mine for swapping TV audio. And also plugging them into my laptop usb port. They sound pretty decent. Maybe give them a chance, you might like them.

      K
      • kdowling
      • April 15, 2026

      If you really want to integrate them into your Sonos system, you can do what I did. I put a Bluetooth transmitter on the output of my Sonos Port. Something that can do Bluetooth v5.4 with the aptX Lossless codec sounds great. I used the iFi Zen Blue 3.

        Terms & ConditionsCookie settingsAccessibility statement