Contributor I

Answered

connecting Sonos Ace and Beam gen 2

Forum|Forum|2 years ago
July 28, 2024
14 replies
2382 views

Should I be able to connect those two and swap from Beam to Ace?

When I try to configure Ace to play TV sound from Beam it says that no compatible Sonos soundbar is detected. And both are on turned on and visible in the app.

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Best answer by Rhonny

Beam/Ace swapping has been added in today’s app update.

R

RhonnyAnswer

Prodigy III

Beam/Ace swapping has been added in today’s app update.

A

Anne-Marie DAuthor

Contributor I

Thank you, I will try again.

rosswells127

Prodigy I

I can that it works well after updating the Ace firmware and Sonos app. Thanks Sonos.

Ross.

M

Mr Keith

Prominent Collaborator I

I've got the update, I've connected the Ace and the Beam, I get the Audio Swap icon in the app.

When I push that, or try to use the button on the headphones, nothing happens. Sound continues on the TV, headphones remain silent.

Am I doing something wrong?

E

Erth

Lyricist I

Same here. Tried resetting, no luck

M

Mr Keith

Prominent Collaborator I

Same here. Tried resetting, no luck

Someone suggested rebooting the headphones and the sound bar. Not had the opportunity to do that yet.

M

Mjenderby

Trending Lyricist I

Rebooting soundbar sorted it for me

M

Mr Keith

Prominent Collaborator I

Rebooted did not work for me. Still does not connect. Set up the headphones from scratch, gone through setting up Audio Swap again and again. Press the buttons on the headphones or on the app- lots of Bluetooth connection noises, then nothing.

B

Bo33b

Contributor II

I can that it works well after updating the Ace firmware and Sonos app. Thanks Sonos.

Ross.

Simultaneous audio from Beam Gen2 soundbar AND headphones?

R

Rhonny

Prodigy III

@Bo33b That’s a feature request that Sonos has previously acknowledged is on the long list.