Bluetooth multipoint

1 reply
131 views

I've connected my sonos ace to both my phone and my TV. But I can't manage to switch and get the sound from the tv.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Jamie AAnswer

Sonos Staff

Hi @Marcel fred, welcome to the Sonos Community!

I’m sorry to hear you’re having issues getting multipoint working with your Sonos Ace.

Following the steps in our support article for Pairing your Bluetooth device with Sonos Ace, when multipoint is enabled and connected to two devices, Sonos Ace will automatically swap when audio is paused from one device then started on the other. If audio is playing on both devices, it’ll continue on the current Bluetooth stream and not swap.

If this doesn’t work for you, then I would recommend submitting a diagnostics and reaching out to our support team for further troubleshooting.

I hope this helps!