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Headliner I
October 22, 2024

Ace TrueCinema or Arc Ultra...

Given the unexplained delay in rolling out TrueCinema capabilities on the Ace, the genius marketing gurus at Sonos better not make me have to buy Arc Ultra to get the promised TrueCinema functionality.

Just saying...nothing would surprise me.

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34 replies

Ken_Griffiths
November 2, 2024

Requested Video recording at the link below

The discussion of TrueCinema delivery starts after 14:00. They clearly state “late summer early fall” for all features discussed, including TrueCinema.

Ace Behind The Scenes 

Found a reddit thread that summarized  https://www.reddit.com/r/sonos/s/toErbUMl59

As mentioned earlier, there’s perhaps been some slippage then - likely a case that the Sonos App has taken priority. There seems to have been some delays to the App development too .. Hopefully we will get to see/hear the new TrueCinema feature at some point this year.🤞

Enthusiast II
November 15, 2024

Truecinema needs to be the top priority and now. The deivde has been out for sometime and we were told how the headphones with truecinema were going to let us listen to movies on headphones and sound like we have never heard before....as of right now, they sound awful for movies.

GC3Author
Headliner I
November 16, 2024

Truecinema needs to be the top priority and now. The deivde has been out for sometime and we were told how the headphones with truecinema were going to let us listen to movies on headphones and sound like we have never heard before....as of right now, they sound awful for movies.

While I agree it SHOULD be a priority, the fact of the matter is Sonos hasn't sold Ace in quantities anywhere close to what they expected. Reports are they cut planned Ace production by 90% so my guess is truecinema is not #1 priority.

I do expect TrueCinema to eventually come, my other thread on the topic got a reply from a sonos monitor that they’re still working on it. But WHEN is anybody’s guess at this point. 

Enthusiast II
November 16, 2024

Truecinema needs to be the top priority and now. The deivde has been out for sometime and we were told how the headphones with truecinema were going to let us listen to movies on headphones and sound like we have never heard before....as of right now, they sound awful for movies.

While I agree it SHOULD be a priority, the fact of the matter is Sonos hasn't sold Ace in quantities anywhere close to what they expected. Reports are they cut planned Ace production by 90% so my guess is truecinema is not #1 priority.

I do expect TrueCinema to eventually come, my other thread on the topic got a reply from a sonos monitor that they’re still working on it. But WHEN is anybody’s guess at this point. 

Ssorry, but you sold the product. What their expectations are doesn't change on what they told us in order to get our purchase. It isn't living up to what they said it would do because they are to busy fixing things on a one week old product  launch three months after the Ace. Doing crap like this just further damages the brand.