故障 - Sonos Ace wear detection

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装着検出が効かない

Moderator Edit - Translation by Google:

Wearing detection does not work

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Sotiris C.Answer

Sonos Staff

Hello @yuyuemon0803, welcome to the Sonos Community!

I am sorry to hear you are experiencing an issue with your Sonos Ace wear detection not working properly.

Have you checked if your Sonos Ace has the latest update version? Have a look at our Support Article Update your Sonos Ace.

If the wear detection is still not working as it should, please contact our Support Team for live troubleshooting.

I hope this helps.

Moderator Note: Translation by Google Translate -

@yuyuemon0803 様、Sonos コミュニティへようこそ！

Sonos Ace の摩耗検出が正常に機能しないという問題が発生しているとお聞きし、申し訳ございません。

お使いの Sonos Ace が最新のアップデートバージョンにアップデートされているかご確認いただけましたか？サポート記事「Sonos Ace のアップデート」をご覧ください。

それでも摩耗検出が正常に機能しない場合は、サポートチームにご連絡いただき、トラブルシューティングをご依頼ください。

お役に立てれば幸いです。

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