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Trending Lyricist I
July 25, 2020
Question

Was I just about to waste $12k?

  • July 25, 2020
  • 23 replies
  • 1024 views

I was about to pull the trigger on about $12k to wire whole home audio, with Amps powering a bunch of in-wall/ceiling speakers + ARC/Sub combo in the family room. The idea was to have multiple zones in the house, but also create groups for multi-room audio controlled by Google Assistant. We’re an android house with Google Assistant powering our smart home ecosystem. Is there a way for me to get Google Assistant to play audio across multiple zones using voice control?

 

If not possible with Sonos, any idea on how to achieve this?

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    23 replies

    Krishma M
    Retired Sonos Staff
    July 25, 2020

    Hi, @theNEOone! Thank you for your interest in the Sonos products and welcome to the community. All Sonos products work with Google Assistant but using a Sonos Amp would require you another Sonos speaker with the microphone to talk to the assistant through Sonos or you can use a Google Assistant-enabled device, like a Google Home or Google Home Mini, to control Sonos. You can also group Sonos devices in the Sonos app so when you talk to Google you’ll only say one room or the group name, the same goes with the Google app as far as I know. Here’s more information about Setting up a Google Assistant device to control Sonos and Control Sonos with the Google Assistant. Let us know if this helps. Thanks! 

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    theNEOoneAuthor
    Trending Lyricist I
    July 26, 2020

    Thank you, I will look into it. I’m just a bit skeptical because of what I’ve been hearing on these forums regarding the lack of compatibility with the Google Home ecosystem. 

    Krishma M
    Retired Sonos Staff
    July 26, 2020

    The great thing is that it’s up to the individual. Voice control has always been additive to the Sonos experience and we have always believed in offering customers maximum choice.  Many people love using Alexa on Sonos and we are excited that customers can choose Google as well. You can always ask our users and check the articles above for more information and if you need anything just let us know. 

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    theNEOoneAuthor
    Trending Lyricist I
    July 27, 2020

    Hey Krishma - it seems as if my initial concerns were valid and confirmed what other folks are identifying as deficiencies. You cannot control Sonos speaker groups with Google Assistant.

     

    I purchased an Arc (+Klipsch in-walls) and two Sonos 1s to test them out. I set them up individually and created groups within the Sonos app. You can control individual speakers, but you cannot control groups with Google Assistant. If I happened to be playing music from a group of speakers during my last session, the music will default to that same group. However, if I tell Google to play music in my “Downstairs” group after previously having played music from only a single speaker or different group, I get an error response from the Assistant.

     

    It’s a shame, because these speakers do sound great. But the convenience I get from Google Homes and Minis throughout the house can’t be beat. For me, smart home convenience and integration is paramount. Regrettably, I will be returning these items and cancelling my Sonos project. :(

    Krishma M
    Retired Sonos Staff
    July 27, 2020

    Hi, @theNEOone! Try to submit a diagnostic of your system and reply to us with the confirmation number to check the current setting because you should be able to play it in a group by using the Sonos devices group coordinator/leader’s room name when talking to the assistant. 

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    theNEOoneAuthor
    Trending Lyricist I
    July 27, 2020

    Thanks. I have just submitted, confirmation #2945466. Can I track the status through you or somewhere else?

    Krishma M
    Retired Sonos Staff
    July 27, 2020

    Hi, @theNEOone! I got it. Try to say “play music to Office” and check if all Sonos devices part of the group will play. If not, you may need to check in the Google app if there’s a way to group Sonos devices or follow this link to add Google Assistant in Sonos app as I’m not seeing it added in Sonos. 

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    theNEOoneAuthor
    Trending Lyricist I
    July 28, 2020

    No, that doesn't work. It'll play music on just one speaker (office speaker) but not any groups. Using the actual group names doesn't work either.

     

    May I ask why you think it's supposed to work? I don't see any mention of groups working with Google Assistant on any Sonos support pages and I'm pretty sure I've seen posts on this forum talking about the issue. Basically, it doesn't seem to be isolated to just me. It's a product shortcoming.

     

     

    106rallye
    July 28, 2020

    @theNEOone @Krishma M I do not think anything has changed since this answer from a Sonos employee: https://en.community.sonos.com/smart-home-integrations-229108/cannot-group-sonos-system-with-google-home-devices-6825492

    theNEOoneAuthor
    Trending Lyricist I
    July 28, 2020

    @106rallye I'm not trying to group Sonos and non-Sonos devices in a group (I want that, but I definitely know that's not possible). What I'm trying to do iscis a Sonos-only group (which I've done) and control that group through Google Assistant. This should be a straightforward ask, but appears to not be working.