Unable to add Google Assistant

Forum|Forum|1 year ago
August 9, 2025
11 replies
1255 views

Please help as I am going crazy trying to sort this.

Due to other issues, I had to factory restore my Sonos One but am now finding it impossible to re add Google Voice Assistant, I have relinked the account (I only have one, so no issues there) tried adding Alexa as an experimet, which does add, but does not react to voice comands, says system not online, but it definitely is, just want to get Google back up and running, have tried everything with no luck. All I have is the message "This may take a minute. If it is taking too long, try again" and the icon just spinning away, I have no idea what to try next.

Any help would be much appreciated.

Kind regards

Darren.

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Best answer by jcub

I just added Google Assistant to all of my voice speakers with ease, using an Android phone w/ OS version 16 security update 2025.9. It seems like the issues may be fixed, or perhaps I just got incredibly lucky. I’ve added Google Assistant to these speakers a few times in the past and it was always an arduous task, but it was a breeze just now. I added them in the Sonos app through Settings > General Settings > Voice Assistants > Add a voice assistant. I doubt you need to use that specific route, but figured I would share just in case.

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#DazzHazz01Author

Contributor I

Brilliant, thank you for the update. I am still on OS version 15, which will hopefully update soon, will give it another try then.

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