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Contributor I
May 16, 2019

Unable to add Google Assistant

  • May 16, 2019
  • 3 replies
  • 2039 views
I get this error when I try and connect Google Home to Sonos (via Home app) even though I’m using the same email address for both accounts.

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    3 replies

    Sjoop1985
    May 16, 2019
    The status page at https://status.sonos.com/ still shows a partial outage for Google Assistant, so I assume this is the cause for your issue. I've been having this same problem since yesterday.
    Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1
    Lyricist I
    May 16, 2019
    I'm getting this error message now when I try to add GA to my Sonos One. Sonos Registration/API looks like it's up and running, so I'm not sure why.

    Contributor II
    September 20, 2019
    Were you able to get passed this error? I'm getting this same issue right now and I'm unable to get passed it.