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August 24, 2024
Question

Two identical systems found when linking to Google home. Only two of four devices added when selectingg either

  • August 24, 2024
  • 11 replies
  • 320 views

I have been having issues controlling my Sonos system via Google assistant.

 

I decided to unlink and readd Sonos to Google home.

When doing so, I am presented with two identical systems, with no way to disringuish one from the other.

I only have 4 speakers all under one system, so don't understand why two show.

 

Oddly, if I select one it only adds two devices. If I unlink and try with the other, it only adds the other two devices.

 

Anyone have ideas on what the hell is happening here?

 

Thanks

Eds

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11 replies

October 18, 2024

Yeah I see two systems there also!

 

Again, I believe this issue is known to Sonos, as I was told to await a software update containing a fix. No ETA however.

I think my playbar was in 2 systems, turning power off/on removed it and i only hen had 1 system with everything in. So try turning stuff off and on again. Maybe sonos servers do a logic check as a device can’t be in 2 systems and when it reconnects to your home it removes it from the other.

Sonos support did have me try this, sadly to no avail.

I will try it again, but do not expect it will work.

 

Many thanks

James