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Apadana
Trending Lyricist I
May 19, 2019
Question

There's a bug with google assistant on sonos and playing tunein stations.

  • May 19, 2019
  • 5 replies
  • 1665 views
almost 50% of the stations that i ask google assistant to play on the sonos won't play and i will get this error. google assistant says:

sorry it looks like the requested content isn't currently available on tunein.
This is not true. these stations work when i use the sonos app to play. furthermore, these stations work when my friends use google home to play the same stations i want to play.
so basically, when i ask google assistant to play these stations for me i get that error but if i use the sonos app it will play the stations.
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      5 replies

      ChiGuy121
      Contributor I
      May 19, 2019
      I get this error for stations hosted on radio.com and not TuneIn. My best guess is that Google Assistant looks for these stations on TuneIn, doesn’t find them, and returns the error message. This is disappointing because my Google Home Mini plays radio.com stations with no problem, and the radio.com stations are available in the Sonos app.
      zamboni7
      Contributor I
      May 25, 2019
      I have the same issue. If I use GA to try and play on the Sonos it says "content isn't currently available on tunein". If I use GA to play on my chromecast it works fine.
      Doug Ames
      Headliner I
      May 26, 2019
      I have the same problem with a station that definitely is on TuneIn, so there's obviously more than one underlying cause for this problem.

      What I did as a workaround for my favorite stations that won't play via GA on the Sonos is to add them as Favorites in the Sonos app, then create an IFTTT applet to play that Favorite on Sonos when I ask GA for that specific station.
      Ryan365
      Contributor II
      May 27, 2019
      Same here. Alexa plays them fine.
      paulrw
      Prodigy II
      May 28, 2019
      There is a known problem with some tunein stations not playing to sonos.
      Kisstory is one of them, plays on phone via GA, but when kitchen sonos is added as target is does not play.
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