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Ditte
DitteAnswer
Dec 18, 2020 12:36 PM UTC

Hi all,

Thanks for sharing your feedback. Apple Music is not currently available via the Google Assistant. We're always looking for ways to add new services and experiences - we'll post again as and when we have more to share.

All the best, and happy holidays,

Ditte

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James watson
Lyricist II
Jan 13, 2021 4:09 PM UTC

Hi all,

Thanks for sharing your feedback. Apple Music is not currently available via the Google Assistant. We're always looking for ways to add new services and experiences - we'll post again as and when we have more to share.

All the best, and happy holidays,

Ditte

Hi Ditte,

 

Any update on when this fix will be deployed?

Has it been requested as a feature?

It feels like this should be a patch to the latest version of Google assistant on Sonos. Could you confirm?

 

Thanks

James

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VarunG
Lyricist I
Jan 13, 2021 5:12 PM UTC

This might help in the time between if you have an iPhone/iPad as a workaround in the meantime. 
 

https://9to5mac.com/2018/07/11/how-to-update-sonos-speakers-for-airplay-2-homekit/

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    ctrlalt
    Contributor I
    Jan 14, 2021 4:52 PM UTC

    Hi all,

    Thanks for sharing your feedback. Apple Music is not currently available via the Google Assistant. We're always looking for ways to add new services and experiences - we'll post again as and when we have more to share.

    All the best, and happy holidays,

    Ditte

    but the problem we have is that is shows that it is in the available music services!

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    dmoosh
    Lyricist II
    Jan 14, 2021 6:46 PM UTC

    Sadly they haven’t updated it or the answer for when it will be - if at all.  I returned my Sonos and will choose another option. I was looking forward to adding more because of the great sound quality, but tired of playing these compatibility games!

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      Raytek201
      Contributor I
      Jan 20, 2021 12:14 AM UTC

      Hopefully this is resolved soon!

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      Surfnski8
      Lyricist I
      Jan 20, 2021 2:21 AM UTC

      https://apple.news/AkmFsEUJJSsy4r4fqTNrDAA
       

      Looks like Google Assistant now natively supports Apple Music. I just tried it, but it says it is not supported on the Move. Any time frame for it to be added?

      Hello Ditte

      it’s been over a month and need to know will there be a patch/ firmware update available to allow Google Assistant to play Apple Music subscription. 

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        bugplanet
        bugplanet
        Contributor II
        Jan 22, 2021 9:30 PM UTC

        Agree, I spent all this time setting it up and then it tells me that it’s not supported?

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        dr2497
        Contributor I
        Jan 26, 2021 10:11 PM UTC

        Update to the app today….but no update to the hardware and no change to the Apple Music problem. Come on Sonos. Please give a timeline on when you will fix this functionality.

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          dmoosh
          Lyricist II
          Jan 26, 2021 10:52 PM UTC

          I believe they recently announced starting their own Sonos music streaming service. I’m not expecting they’re going to allow us to use Apple through their devices anytime soon unfortunately.

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          macs
          Lyricist III
          Jan 29, 2021 2:35 PM UTC

          Why can’t Sonos give us an estimate when this bug will be fixed?

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