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Best answer by Ditte

Hi all,

Thanks for sharing your feedback. Apple Music is not currently available via the Google Assistant. We're always looking for ways to add new services and experiences - we'll post again as and when we have more to share.

All the best, and happy holidays,

Ditte

141 replies

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mattcampy
Lyricist I
March 14, 2022

This is so so bad. Please Sonos provide an update.

roman_rm
Contributor I
March 26, 2022

Sonos is there an update for this? I understand Sonos returns a not supported response only for Apple Music. there’s such a big overlap between Apple and Sonos customers! I am still on the S1 app and have held on replacing my S1-only components with new speakers because this is so damn annoying!

Gaz85
Lyricist I
April 11, 2022

I see this post is a year old now. Have there been any updates to get this working or are we still getting the same marketing rubbish that “we’re working on it”? Very frustrating that I can link my apple music to all my other google devices but not through the google assistant on Sonos. 

Highfalutintodd
Prominent Collaborator I
May 2, 2022

Going to add my voice to the call for this as well. Just set up an Arc system for my parents (who love it BTW) and was fairly shocked to realize that couldn’t use “Hey Google” on the Arc with their Apple Music subscription… unlike every other Google / Nest speaker I’ve set up in their house. 

Wherever the fault lies, this is a silly limitation. Please someone provide additional information / a timeline / or point us to who the right people to escalate to is. This should all ‘just work’

Arc + Sub 3 + One SLs = Awesome and Loving It!
Traderofkind
Contributor I
May 2, 2022

Sure wish this worked.  Seems pretty stupid that it doesn’t.  Works fine if I want to play on google speaker so why not sonos?

Ken_Griffiths
Ken_Griffiths
May 2, 2022

Sure wish this worked.  Seems pretty stupid that it doesn’t.  Works fine if I want to play on google speaker so why not sonos?

I think this is something Google and Apple have to agree to do - I’m sure Sonos would welcome it, so it’s worthwhile asking Google and Apple for this service too.

CarlW
Lyricist I
May 3, 2022

I just bought a Sonos Roam and learn it’s not compatible with Apple Music. I will return it to Best Buy later tonight. Pretty sorry that this issue has been known for over one year and it’s not fixed. Seems someone is not interested in fixing it for whatever reason. 

106rallye
106rallye
May 3, 2022

All Sonos speakers are compatible with Apple Music. You just can’t ask Google Assistant to play music from it.

    stgibbs
    Contributor I
    November 23, 2022

    I just did some troubleshooting and it’s definitely on Sonos. I recently switched from Spotify Premium to Apple Music due to Apple One subscription model being worth it for my household (due to addition of fitness+). When you use Google Assistant via Sonos and ask it to play Apple Music, I got the not supported error. But when I tried the same sentence on the Nest hub in kitchen, it works. Google/Nest has supported Apple Music for a year now. Seems like Sonos needs to make some type of assistant update to bring it to what is currently available under Google Assistant. 

    yakuzah
    Trending Lyricist I
    January 12, 2023

    This appears to have a history going back two years!

    I just spent Two Grand on a new Sonos system for Music and Home Cinema, only to find that I cannot play Apple Music on my Sonos ARC with my voice, as it STILL STATES APPLE MUSIC IS NOT SUPPORTED!!!!

     

    How hard can this be to enable please Sonos? Apple Music works perfectly on all my Google Nest Speakers. Why does it not work on Sonos please?

     

    After two years this should be fixed!!!!!!

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