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bhansen
Contributor I
May 7, 2020 1:44 AM UTC
Answered

Sonos won't connect to Spotify or Google

My sonos one and beam will suddenly no longer play Spotify music and says connection was lost. They also won’t link to my Google account now either. I have tried rebooting, resetting up, restarting our internet, and other troubleshooting ideas on found on this forum. Please help!! Diagnostic 1801504021

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Airgetlam
AirgetlamAnswer
May 7, 2020 6:06 AM UTC

https://status.sonos.com

Bruce
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4 replies

dcb17
Trending Lyricist I
May 7, 2020 1:49 AM UTC

Hi. I am having the same issue with Spotify this evening. I’ve tried resetting my router to no avail. I’m guessing it is either a Spotify or Sonos issue impacting many. There was a headline that there was some Facebook SDK issue impacting many apps, including Spotify, this evening. Seems likely it is related. 

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    bhansenAuthor
    Contributor I
    May 7, 2020 1:59 AM UTC

    I sure hope so! This is very frustrating. Thanks for the insight!!

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    barben
    Lyricist I
    May 7, 2020 3:41 AM UTC

    Having the same issue, have also tried rebooting, reconnecting nothing seems to work diagnostic code 1066939996

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    Airgetlam
    AirgetlamAnswer
    May 7, 2020 6:06 AM UTC

    https://status.sonos.com

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    Bruce
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