Skip to main content
bnathan
Contributor I
January 30, 2021
Answered

Sonos Microphones - can I choose to have them active on surrounds instead of Arc?

  • January 30, 2021
  • 4 replies
  • 179 views

Is there a way to change which speakers microphones are used for Google Assistant? When I had a Soundboard the surround Ones used to work perfectly. Since buying an Arc it seems to only use its own microphone which doesn't hear very well.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by GuitarSuperstar

    If you have Ones connected to the Arc as surrounds, you will only be able use the Arc for Google Assistant.

    4 replies

    GuitarSuperstarAnswer
    Lead Maestro
    January 30, 2021

    If you have Ones connected to the Arc as surrounds, you will only be able use the Arc for Google Assistant.

    "Receive with simplicity everything that happens to you." - Rashi
      bnathanAuthor
      Contributor I
      February 2, 2021

      My Ones used to work perfectly. The microphone on the Arc is awful it misses more than half the commands given. The ones have a microphone so hopefully that’s something Sonos can add in a future update to allow to choose which microphones to use.

        lwd058
        Lyricist I
        February 3, 2021

        @bnathan got the same issue. It seems that the microphone of the Sonos One is way better. I never had problems with GA with the Sonos One. I still don't with my Sonos one's upstairs. The Arc understands "hey/ok Google" fine but it doesn't understand any command or just doesn't respond to it.

        bnathanAuthor
        Contributor I
        March 1, 2021

        Sonos just needs to add the option to chose which speaker uses the microphone. Simple fix.

        Terms & ConditionsAccessibility statement