Sonos can't find Hue Bridge anymore with Google Assistant

Forum|Forum|3 years ago
March 19, 2023
2 replies
312 views

Since a couple of days, my Sonos Beam (Gen2) and/or Move keep saying they can’t ‘reach Philips Hue’, when I use voice commands via the Google Assistant. This used to work fine previously. The problem seems to be related to ‘scenes’, because a more simple command as ‘Turn of all the light’ still works. Maybe something went wrong with the most recent software update from last week, or so?

Thanks in advance for all the input!

Michel

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Best answer by DominikDominik

I had the same situation with Google Assistant on Sonos One. I unliked Sonos in Google Home settings (in section Works with Google), and also unlinked Google Assistant in Sonos settings. After that I reconnected Google Assistant and it works properly now.

D

DominikDominikAnswer

Contributor II

I had the same situation with Google Assistant on Sonos One. I unliked Sonos in Google Home settings (in section Works with Google), and also unlinked Google Assistant in Sonos settings. After that I reconnected Google Assistant and it works properly now.

J

JelleAuthor

Contributor I

Hello Dominik,

It took a few attempts, but after that, you’re instructions worked just fine!

A big thank you 😎

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