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Contributor I
March 31, 2023
Answered

Setup Google Assistant, Guide-video not matching app, not working

  • March 31, 2023
  • 11 replies
  • 193 views

When trying to follow the Google Assistant setup guid and the small gif showing how th app should look, the “Add Google Assistant” button is not present in the app while it shows in the clip.

 

When following the, I don't get past the guide page in the app telling me to install the app, login in and adding my Sonos and my Music services.

My Sonos devices has been added in the Google Assistant app, and the music service as well without any issues.

 

The Google App just reports that it cannot find my units.

 

Does an updated point-by-point guide exist that actually matches the Sonos app(and maybe even also the Google Assistant app?

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Best answer by Ken_Griffiths

It sounds like you’re perhaps trying to add the Google Assistant to a speaker that currently does not support it. The Era-100/300 series of speakers only support the SVC and Alexa voice assistants, as publicised and widely mentioned online during their launch, and prior to their launch too. 

11 replies

106rallye
April 7, 2023

Yes, until Alexa and SVC do other languages (Dutch in my case) the Era’s are not for me.