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Luís Filipe Guimarães
Contributor I
October 31, 2022
Answered

Setting Sonos device with Google Home in Portugal

  • October 31, 2022
  • 10 replies
  • 460 views

I would like to be able to set my Sonos device with Google Home in Portugal, but this service is not currently available in my country. May I know why?

As you know, it´s an essencial feature to spread the music through various speakers!!!

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    Best answer by Airgetlam

    I would assume Sonos is waiting for legal permission from Google for access. 

    10 replies

    Airgetlam
    AirgetlamAnswer
    October 31, 2022

    I would assume Sonos is waiting for legal permission from Google for access. 

    Bruce
      GuitarSuperstar
      Lead Maestro
      October 31, 2022

      @Luís Filipe Guimarães Try changing your country to Spain in your Sonos profile. Google Assistant is supported on Sonos in Spain.

      "Receive with simplicity everything that happens to you." - Rashi
      Luís Filipe GuimarãesAuthor
      Contributor I
      November 2, 2022

      @GuitarSuperstar, let me thank You for your suggestion.

      I can’t change the country to Spain or any other,  because the setup procedure demands me to activate “Location”. Therefore, I’m automatically identified as being in Portugal...

      GuitarSuperstar
      Lead Maestro
      November 2, 2022

      @GuitarSuperstar, let me thank You for your suggestion.

      I can’t change the country to Spain or any other,  because the setup procedure demands me to activate “Location”. Therefore, I’m automatically identified as being in Portugal...

      Try logging in to your Sonos account on the Sonos website on a web browser and change your location in your profile.

      "Receive with simplicity everything that happens to you." - Rashi
      Luís Filipe GuimarãesAuthor
      Contributor I
      November 2, 2022

      @GuitarSuperstar, Thank You for your help!

      It really worked. The device now appears in Google Home and in a Division of my Home. Although, I can’t add it to the Groups I have in Google Home because the device is not visible to add.

      Carolinafeitor
      Lyricist I
      December 23, 2022

      It seems like this issue as going on for more than to years at least now. At this point Sonos seems like a nice paper weight. Seriously considering returning mine.

      106rallye
      106rallye
      December 23, 2022

      What issue?

      Carolinafeitor
      Lyricist I
      December 26, 2022

      Of not having support for Portuguese user 

        106rallye
        106rallye
        December 26, 2022

        As stated above this looks like it is depending on Google. Also explained above is a work around: change your country settings to Spain. Did this not work for you?

        Bismark
        Lyricist I
        January 7, 2023

        I have my account located in the UK.

        I was able to add Sonos devices to Google Assistant.

        Yet, when I request Google Assistant to play, for example, Spotify in one of the speakers linked to Sonos I get the reply.

        “I am sorry that mode in not available on speaker XXX”

        Any recommendation on how to address this?

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