(Resolved) Partial Outage - Google Assistant

Forum|Forum|7 years ago
August 20, 2019
33 replies
4328 views

Google Assistant is experiencing temporary issues today, the 20th of August '19. You may find that you are unable to initiate music playback. Upon trying, you will receive the following voice notification: ”I can’t do that here, but you can ask me to play it on one of your other devices”. You can view the status of any ongoing outages via our Status page.

We are currently investigating the issue and we will have it fixed as soon as possible.

We will update this thread once the outage is resolved. Many thanks for your patience and understanding!

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M

manolo2712

Lyricist I

Hi,

I'm in Belgium and I have exactly the same problem.

When I ask google to play Music on spotify , google say 'Sorry I can't do that'.

Can you help me ?

E

Eliott W

Lyricist I

Hi I am having this issue as of today as well. is there an outage] again?

J

Junologue

Lyricist I

This hasnt been working for me for 30 days now. Have been using alexa this last month, and tried today again.

still no luck

have tried to reset the sonos, relink spotify, use youtube music and amazon instead.

whenever i ask to play music it gives me error ”i cant help with that”, even when i start playing music from my phone on spotify, and then tell google to pause, it can’t.

alexa works flawless, but since i tried reseting everything in google assistant etc, i guess you are the problem here...

solve it!

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