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Contributor I
Jun 4, 2021 6:37 AM UTC

Radio 4 voice command stopped working

I used to be able to start radio 4 with the voice command "OK Google, play BBC Radio 4" now this just leads to Sonos playing Radio 4 Extra. Has any one else seen this to know how to fix it?

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64 replies

TarpeyAuthor
Contributor I
Jan 6, 2022 7:14 PM UTC

I have a new development to report. Now when asking to play BBC Radio 2, I've had BBC Radio Cymru 2 play instead. Not everytime but has happened on three occasions. The voice logs are showing my voice was heard correctly.

 

Brilliant.

 

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Lyricist I
Jan 6, 2022 7:19 PM UTC

It’s a sign … time to learn Welsh.

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Lyricist I
Jan 7, 2022 7:23 AM UTC

It’s a sign … time to learn Welsh.

This could finally tip the balance and make me learn Cymraeg. Sonos Dda. 

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Trending Lyricist I
Jan 12, 2022 9:52 AM UTC

Same issue here. Asking for BBC Radio 2 results in BBC Radio Cymru whilst asking for BBC Radio 4 gets you BBC Radio 4 Extra. In both cases, Google Home has correctly parsed the voice command and if it’s not linked to a Sonos as the target speaker, will correctly play the requested radio station. 

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Lyricist II
Jan 19, 2022 7:16 AM UTC

I have had this same problem for ages. It is pathetic that it hasn’t been sorted out. 

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TarpeyAuthor
Contributor I
Jan 20, 2022 7:36 AM UTC

I can get BBC Radio 2 reliably with the voice command. "OK Google, play 88 to 91 FM". The same technique didn't seem to work for Radio 4 though...

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Renowned Enthusiast II
Jan 28, 2022 1:17 PM UTC

I tried Radio 4 with a Google Home Mini and Sonos Five speaker today and still the same problem of Radio 4 Extra being steamed. 

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Lyricist I
Feb 4, 2022 5:59 AM UTC

              This is the same issue that I am experiencing. I was so hoping to find  solution here and quite disappointed to see that it has remained unresolved for so long.                

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Contributor I
Feb 4, 2022 6:50 PM UTC

I got this working.

It is by no mean a fix, but it is at least a functioning workaround thanks to some clever people in the IFTTT community.

Instructions here:

They’re for Alexa, but it works fine with Google Assistant too.

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Contributor I
Feb 28, 2022 7:00 PM UTC

Hi there

We’re still facing an issue with Sonos playing BBC Radio 4 Extra instead of BBC Radio 4. 
Any update?

Thanks

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