Contributor I

Radio 4 voice command stopped working

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I used to be able to start radio 4 with the voice command "OK Google, play BBC Radio 4" now this just leads to Sonos playing Radio 4 Extra. Has any one else seen this to know how to fix it?

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Gribin Isaf

Contributor I

Seems to be working for me now...

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TarpeyAuthor

Contributor I

Sorry this is still an issue for me. (14th Aug)

I remember waiting nearly two years for Sonos to add voice integration, guess it's still very much a work in progress. I know there is litigation between Sonos and Google, I wonder if this is hampering the support / service.

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Gribin Isaf

Contributor I

Hm.. playing BBC radio 4 EXTRA this morning - don’t know what happened yesterday, if anything.

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jswrightson

Contributor I

I’ve also got this issue and I’m following to see the hopefully ‘speedy’ resolution………...

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justoliver

Lyricist I

Excited to pay a lot to have a Sonos move and then discovered that it will not play Radio 4 through google assistant. Now, after 3 months it still isn’t fixed??

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Tnarraf

Lyricist I

Same issue ongoing here - hoping for a fix soon

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justoliver

Lyricist I

I think that the only way Sonos will respond is by seeing enough purchasers complain about its lack of voice control. Please encourage anyone you know that has bought a Sonos ‘ voice activated “ product to add to the pressure by posting their complaint.

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chatzop

Lyricist I

This is typical of Sonos poor UK consumer support and lack of an effective complaints system. I won't buy more Sonos because of this. techzpod mobdro

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This username already exists.

Lyricist I

This issue also effects BBC Radio 4 LW (plays BBC Radio 4 Extra).

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