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Ryan365
Contributor II
May 15, 2019 7:16 AM UTC
Answered

Only one Mic works on a stereo pair of ones with Google assistant?

Is this normal? If so this is awful. It's exactly why I've never been able to use them for surround sound with the beam and alexa.

My room is very long, now I have to shout all the way across when I'm at the other end of the room.
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      Ryan S
      Ryan SAnswer
      Retired Sonos Staff
      May 15, 2019 4:55 PM UTC
      Thanks for the feedback everyone. Yes, it is defaulted to the left side (as the left side is the "main" in a stereo pair, and for surrounds it also has a higher profile).

      This was in part due to performance during the beta test, but I'll make sure the team knows you're looking for stereo mics, or the ability to select which of the two has Google Assistant installed.
      Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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      Millicurie999
      Lyricist I
      Aug 23, 2019 8:27 PM UTC
      This is poorly implemented. I thought it was my system problem. Wasted so much time trying to find a solution. Silly me to expect GA will work like Alexa. So dumb. Let me understand this, even with the hack, I can still only get 1 speaker to work with GA (L or R, but not L+R), correct?
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      soundscape_l
      Lyricist II
      Sep 12, 2019 12:16 PM UTC
      +1 to fix this. I agree this is a bug and not a feature ...
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      soundscape_l
      Lyricist II
      Sep 12, 2019 12:30 PM UTC
      There are two parts of the problem actualy:
      1. Only one mic is enabled for Google Assistant
      2. Only one speaker of a stereo pair is playing back e.g. News when started via Google Assistant.
      If fixing the mic issue is trickier - why not at least allow play back on both speakers, as first step of issue resolution?
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        roger007
        Lyricist I
        Sep 23, 2019 7:54 PM UTC
        For me issue is less about active microphone and more (much) about have sound from both speakers when I'm listening to news, etc.
        I totally agree with this point. It is weird to listen assistant from 1 speaker when I should have 5:1 surround in my livingroom
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        Andrew Sinclair
        Lyricist III
        Oct 12, 2019 12:32 AM UTC
        Sonos shouldn’t sell speaker sets that include multiple smart speakers if only one of the speakers in the set can be used as a smart speaker. I bought two Ones but effective have. One and a Play:1 due to this bug.
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        nycjimiam
        Lyricist I
        Oct 12, 2019 5:30 PM UTC
        This is actually really crap in a bedroom when one person has to yell over the other sleeping one to turn off the lights. First world problems I know but at this price point....come on. Needs to be fixed ASAP.
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        ratty
        ratty
        Oct 12, 2019 5:32 PM UTC
        one person has to yell over the other sleeping one to turn off the lights. First world problems I know
        Amen to that.
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        Kizzle
        Lyricist I
        Dec 1, 2019 7:09 PM UTC

        Any status updates on this? Really want this fixed!!! Also bunch of feature requests around this like being able to quickly switch between surround and individual control of the speakers. 

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        kishlette
        Trending Lyricist I
        Dec 4, 2019 4:44 AM UTC

        Though I've not tried it, I understand that you can get GA onto the right speaker by:

        • un-pairing
        • installing GA on the right hand unit
        • re-pairing

        This didn’t work for me, unfortunately. Tried it five times now.

        I have a 5.1 set up with two Ones as surrounds.

        I removed the surrounds, added GA just on the right one and then re-added both as surrounds. Once they were re-added, neither had GA working on them; I had to add the service again. When I did that, it only added to the left one.

        I also tried removing the surrounds, adding GA to both and then re-adding them as surrounds but, again, had the same issue.

        I know it’s not a big global issue or anything, but the right One is closer to my groove in the couch!

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        Gx93117
        Lyricist I
        Dec 12, 2019 1:00 PM UTC

        Same problem as everyone  else.  Bought the beam and 4 ones. First find out you cant pair 4 ones with the beam, only 2. So so set 2 up the ones as surround and found out the mic's are disabled when used as surrounds. So had to disable surround and use them as stereo pair and then find out the right mic is disabled in stereo pair.

         

        Why did I pay so much for smart speakers that cant be used as smart speakers. And what kind of speaker system is this if they can only be setup individually to take advantage of smart features. Lastly 5.1 configuration have been around for decades and even that has issues?

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