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Ryan365
Contributor II
May 15, 2019 7:16 AM UTC
Answered

Only one Mic works on a stereo pair of ones with Google assistant?

Is this normal? If so this is awful. It's exactly why I've never been able to use them for surround sound with the beam and alexa.

My room is very long, now I have to shout all the way across when I'm at the other end of the room.
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      Ryan S
      Ryan SAnswer
      Retired Sonos Staff
      May 15, 2019 4:55 PM UTC
      Thanks for the feedback everyone. Yes, it is defaulted to the left side (as the left side is the "main" in a stereo pair, and for surrounds it also has a higher profile).

      This was in part due to performance during the beta test, but I'll make sure the team knows you're looking for stereo mics, or the ability to select which of the two has Google Assistant installed.
      Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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      melvimbe
      melvimbe
      May 15, 2019 6:43 PM UTC
      Yes, that is daft and I can't believe it got to general release in this state. Like the other poster said I have to shout across the room to get assistant to work. Why did developers think this was good implementation??
      The long long wait has been pointless and I may as well go back to Alexa.


      Since the Alexa implementation was on both speakers in a stereo pair, I'd be inclined to believe that decision to only do one side of a stereo pair was do to technical reasons rather than a design choice.
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      Danny
      Bigskull
      Enthusiast I
      May 15, 2019 7:02 PM UTC
      I'd imagine your right Danny just seems weird those technical hurdles were overcome so early with Alexa but not so with Assistant which had a couple of extra years to get it right.

      Ill try Hoang's technique to force it.
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      melvimbe
      melvimbe
      May 15, 2019 7:08 PM UTC
      I don't think GA integration was started till after Amazon was done. I'm not sure which one actually had a longer run way. But yes, you would think GA would go smoother after learning some lessons from Amazon project. However, it seems like GA works significantly different then GA, enough to cause this undesirable limitation. I usually can 'reverse engineer' these sort of things to an extent, but I have no idea where this limitation comes from.
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      Danny
      Bigskull
      Enthusiast I
      May 15, 2019 7:25 PM UTC
      Fair point

      Thanks Hoang, your workaround sorted it. Not ideal but better than before.
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      Apadana
      Trending Lyricist I
      May 15, 2019 8:52 PM UTC
      I always use my stereo pare and this is very annoying specially when you listen to heavy metal on high volumes, the left speaker only gets me when i'm near enough.
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      Sonos One (2) stereo pared
      mcktom
      Contributor I
      May 15, 2019 9:05 PM UTC
      I am having issues enabling Google assistant for BOTH pairs of SONOS ONE speakers in my living room. They are indeed linked (per app) and I only have 1 WIFI network they are connected to however only 1 of my 2 SONOS ONEs work when I trigger the "hey google". Even when im speaking directly to it. It simply doesn't do anything voice related aka acts like a play 1. The speakers when watching/listing TV or music works together though. Also Alexa worked previously on both.

      Is this a bug? or are my speakers somehow not linked?
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      mcktom
      Contributor I
      May 15, 2019 9:11 PM UTC
      I am having issues enabling Google assistant for BOTH pairs of SONOS ONE speakers in my living room. They are indeed linked (per app) and I only have 1 WIFI network they are connected to however only 1 of my 2 SONOS ONEs work when I trigger the "hey google". Even when im speaking directly to it. It simply doesn't do anything voice related aka acts like a play 1. The speakers when watching/listing TV or music works together though. Also Alexa worked previously on both.

      Is this a bug? or are my speakers somehow not linked?

      Looks like i got my answer in this forum. Will be switching back to Alexa until Google Assistant is fixed to work properly as a stereo pair.
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        robkap
        Contributor I
        May 19, 2019 3:49 PM UTC
        For me issue is less about active microphone and more (much) about have sound from both speakers when I'm listening to news, etc.
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          RaPi
          Lyricist I
          Jun 1, 2019 3:38 PM UTC
          I have Sonos surround system and was disappointed when Voice Services set up added Google Assistant only to the Rear-Left Sonos one! Have switched back to Alexa with the hope that Sonos will fix it at the earliest.
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          galigtenberg
          Lyricist III
          Jul 14, 2019 9:54 AM UTC
          Is this normal? If so this is awful. It's exactly why I've never been able to use them for surround sound with the beam and alexa.

          My room is very long, now I have to shout all the way across when I'm at the other end of the room.Is this normal? If so this is awful. It's exactly why I've never been able to use them for surround sound with the beam and alexa.

          My room is very long, now I have to shout all the way across when I'm at the other end of the room.
          Translate
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