Ok, Google "Play music" - Plays wrong music

I having the same. I used to be able to say “Hey Google, play music” with GPM and it would start playing music I liked, but now with Youtube Music it always just plays one song that I don't know (which did not even have the word “music” in the title when I checked). The same voice command seems to work fine with Spotify set as music service in Google Assistant, so it seems a Youtube Music issue with the implementation of that command.

Not sure who is supposed to fix it (Sonos or Google) but it is impacting the music listening experience on Sonos so would appreciate is Sonos at least would do some pushing to the Google side if needed.

Hi @MichelW.

Thanks for reaching out and for letting us know about what’s happening, let me check it for you.

I suggest that it’s best if you can give us a call, and work with a technician live, they'll start with checking your system health and go from there. They have resources available for advanced troubleshooting, and the tools our agents can use would be very useful in this case, there can be an advantage if they need to remote into the controller to see what's going on.

When calling, you can help us by also having a Mac or Windows computer available so we have the option to perform any hands-on troubleshooting and testing as needed.

​If you have any other questions, please feel free to let us know, we’d be glad to help.