Google Assistant & Sonos

I have 2 roams, both set up and on the network, I have set up Google assistant on both, and for the most it works fine, that was until my wife tried to add the devices to her home app, she goes to voice assistant, clicks add devices and the 2 speakers show up. when she clicks next it throws an error and say they can’t be added, then enrolment failed.Any help or ideas would be good.

Is there a way to have Sonos One setup with Google Assistant recognize multipole voice match profiles?i.e. when you say “Hey Google, Who am I?” it can recognize more than 1 person?  I can’t figure out a way to setup more than one person with a Sonos One.  I can’t get Google Assistant to recognize the Sonos One when I try and directly add a device to Voicematch.  I can’t add more than one profile via the Sonos S2 app because the system only ever allows one user to be connected to it.

Our Google assitant on beam started saying “something went wrong try again in a few seconds” in the middle of the night around 4 am a couple weeks ago… it’s pretty random, it said it a couple time during the day too. I have closed the mic and removed the Google Assistant from my system but it kept saying it anyway 🤯. The only solution I have is to mute all my sono hardware before going to sleep but sometimes I forget 🤦🏼‍♀️. Is there a way to stop it or to make a routine to mute all speakers during the night?

I live in an apartment. I have a SONOS Beam and 2 SL speakers set up with a TV in the Master Bedroom. I also have a Beam and 2 SL speakers set up with the TV in the Living Room. I use Google assistant on Sonos. For the past year or so this has worked perfectly. Recently (and it does not appear to be associated with an update) Google assistant on both systems responds with “Sorry there was a glitch, try again in a few seconds” about 50% of the time. Yesterday when I walked in the house both Beams were responding with: “There is no internet connection”. There was NO internet problem as my phone and PC’s were working correctly. I tried to re-setup all SONOS speakers and now I can only connect one complete set (BEAM and 2 SL’s). If I connect the LR setup then the BR one will not configure and vice versa.I’m curious if something was changed in the software lately that is causing all of the grief?Should I be using Google Nest’s and not Google Asst on Sonos?

Hisince today my google assistant couldn’t connect to the wifi. I tried to reboot my Sonos one and to reinstall the Google assistant but now I cannot even do that as Google assistant says it cannot find a device to pair with. Any insight?

Hi, I'm looking in to buy a Sonos play 5, currently I have a couple of Google assistant smart speakers. I was wondering if I could pair/sync them with a Sonos play 5 so that I can play the same music across devices or play only on certain devices. Thanks for your help.

The radio one tuneln won’t stop when I give normal commands when I use google assistant. Do someone have a fix?  This problem came out of no were. 

I would like to change the default music streaming service to YT Music. RIght now it has Spotify, so if I say to Google Assistant, “PLAY XYZ” i it will search for it in Spotify, I have to say “PLAY XYZ in YouTube Music”I tried deleting Spotify as a music service, but now Google Assistant just says “sorry, Spotify not available in Sonos”Is there a way to change the default to YTMusic? I want to cancel Spotify altogether.THanksEmile

Hi folks,when watching tv my Google assistant on Sonos Arc self activated randomly with tv audio. It happens basically every day. Never happened before when I was using a Beam. My system is:Arc connected to LG C9  via eARC (tv audio de-activated)Gen 2 Sub2x Ones as surrounds any idea on how to solve this annoying issue? cheers 

I want to disable the "start sound" that sets of when I say "Hey Google".Obviously I want to have Google assistent activated, but the sound annoys my girlfriend. I found how to do turn the sound of in Google Nest products (se link below). But I don't find how to do it on my Sonos products (or if it's even possible). I'm guit sure it's possible because a friend that I belive had Sonos as well had managed to deactivate this sound. https://support.google.com/googlenest/answer/7410241?hl=sv&co=GENIE.Platform%3DAndroid

I'm using several Sonos with microphones; Move, Roam and One. Move and Roam work fine, however when using the One, the trigger word is fine… but then I need to scream rather than talk for the Sonos One to react. Anyone an idea how to deal with this? 

Hello all Sonosers ;-)  Requesting your thoughts.  My configuration is: Sonos One + Google Assistant + Deezer Premium.  Has been working great since I installed it 1 year ago.  Typical usage: “Hey Google, play some rolling stones”, etc.  Yesterday Google refused the command, saying the current device does not support Deezer.  Tried upgrading all software, hardware resets, reinstalling all software.  When adding Deezer to Google Assistant, setup says “Continue with unsupported music service? Deezer is not supported on this device...”.  I have no problems streaming from iPhone Sonos app + Deezer to Sonos speakers.  Has anything important changed within the last week?  Stay safe everyone.

Hi EveryoneDoes anyone know if there is a way to turn off the lower volume when listening function for assistant on Arc?I’ve followed the instructions but it seems to only be available for google made speakers?It’s a bit annoying when I’m watching something and the assistant is triggered by dialogue from a movie, I’ve lowered the google sensitivity but can’t seem to find any setting to turn off the lower volume when listening function.Any help is appreciated, thanks! 

Voice recognition issue, Sonos Beam and Google Assistant:  beam won’t recognize second voice. 

Sonos Beam won't broadcast; Sonos One will broadcast.  Using Google Assistant.  Here’s what happens:ME:  OK Google, broadcast.SYSTEM:  What’s the message?ME:  la la la la laSYSTEM:  OK, broadcasting now.Then … nothing.

Hi all,When I try adding Google Assistant to my Sonos Arc, I encounter the following error messages from the Sonos app and Google Assistant respectively. I tried removing all the music services in my Sonos app and signing out of all my gmail accounts as suggested in some of the other posts, as well as installing (and uninstalling) the Google Assistant first before adding the voice service to the Sonos App. Could someone help me? Sonos support tried to diagnose the problem for an hour but we have yet to resolve it. Thank you.   

Since a week my Sonos One isn’t updating the info from GA.When I say “Hey Google, goodmorning” it provide weather info, calendar and news.Now it doesn’t give me my recent calendar items anymore and the news is from a week ago.Could not find any info how to solve this. Is it because of the lawsuit between Sonos and Google?

There seems to be a really old thread on this where Sonos stopped responding, so I thought I would follow up - any update on being able to play Apple Music via Google Assistant? This feature has been available for Google Assistant for a while, and I think Sonos may be the only speaker that doesn’t do this in the market. Any update?

I have set the volume of my Arc to 50% for watching TV. For music this would be way too loud, but the level of TV sound is lower somehow, so 50% is just right.However, this also influences Google Assistant - the replies are very loud as well, and what’s even worse, the microphone is ultra sensitive! Seems like this is also adjusted by the overall volume.The Arc is in my living room, and I have a Move in my kitchen. Both speakers are ~20 ft apart (including a wall), but when I am in the kitchen and try to give a command to the Move, the Arc replies :-( Sensitivity is already at -2 for the Arc, and +2 for the Move, but that doesn’t help. I know that the Assistant volume cannot be set separately, but for the Arc this would be absolutely necessary...

My Sonos Roam would randomly ON & OFF its Google Voice Assistant on its own, without any physical touch or App control. Does anyone else have the same issue? e.g. Your mic is back onLatest software updated. Should I contact customer support?

On this repeating topic, can someone at Sonos please explain the progress and likelihood of Apple Music working with Google Assistant? I’m still getting the message that Play 5 is not supported and surely this is something that should have been resolved by now. 

I have 3 Sonos speakers: Kitchen, Great Room (default), and Sunroom. When I start playing music through Google Home it defaults to Great Room. Can I use Google Assistant to turn off/on one of the other speakers? I know that I can do this through the Sonos app but I’d like to be able to do it via voice.

I use my Sonos as the default speaker with my Google Nest. Music can be controlled on the Sonos by the Google Nest, no issues. However, the Google Nest feature ‘Lower volume when listening” does not work with my Sonos. This is very annoying as I have to shout Google commands when music is playing on my Sonos speakers. Ive tried re-lnking my Sonos speakers with Google Home, I’ve update the Sonos software to the latest. Is there a fix for this ?

Hi, I just got a new Sony TV A80J and Sonos arc connected to an earc port. Every time I say, "hey google, turn on my tv," it says, "Sonos ARC switching input to TV," and nothing happens. But everything else works .. like if I say turn off the tv, it turns off if I say change input; it does. The only thing it doesn't do is turn the tv on.Also, note in the Google Home app, I name my tv "TV."Does anyone know a solution how to fix this Any help is appreciated. 

Using Google assistant my Sonos speakers are all recognised, but I always have to give the device name - it simply doesn't work unless I use a device name.Any ideas please?